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- Tasks: Coordinate group travel services, manage bookings, and create detailed itineraries.
- Company: Join a leading travel company based in London with a dynamic team.
- Benefits: Enjoy a competitive salary, hybrid work options, and professional growth opportunities.
- Why this job: Perfect for travel enthusiasts wanting to excel in a fast-paced, customer-focused environment.
- Qualifications: Fluency in English and French, travel industry experience, and strong organisational skills required.
- Other info: Work from home part of the week for better work-life balance.
The predicted salary is between 28800 - 48000 £ per year.
Our client, a leading travel company based in London, is seeking an enthusiastic and skilled Groups Operations Executive to join their dynamic team. This exciting opportunity offers a competitive salary and a hybrid work arrangement, allowing you to balance your time between the office and working from home.
As a Groups Operations Executive, you will play a crucial role in ensuring the smooth operation of our client's group travel services. Your primary responsibility will be to liaise with clients, suppliers, and internal teams to coordinate all aspects of group travel, from initial enquiries to post-trip follow-ups. You will be responsible for managing group bookings, creating itineraries, and ensuring that all arrangements meet our client's high standards of quality and customer service.
To excel in this role, you must be fluent in both English and French, as you will be communicating with clients from various French-speaking countries. Your exceptional communication skills, attention to detail, and ability to work well under pressure will be essential to your success in this fast-paced environment.
Key responsibilities:- Managing group travel enquiries and bookings
- Liaising with clients, suppliers, and internal teams to coordinate travel arrangements
- Creating detailed itineraries and ensuring all aspects of the trip are well-planned
- Monitoring and updating booking systems to ensure accuracy and efficiency
- Providing exceptional customer service to clients throughout the booking process and during their trips
- Assisting with the resolution of any issues or complaints that may arise
- Fluency in both English and French
- Previous experience in the travel industry, particularly in group travel operations
- Strong organisational and time management skills
- Excellent problem-solving abilities and a proactive approach to finding solutions
- Proficiency in using booking systems and Microsoft Office applications
- A passion for travel and a commitment to providing outstanding customer service
In return for your skills and dedication, our client offers a competitive salary, a friendly and supportive work environment, and opportunities for professional growth and development within the company. The hybrid work arrangement allows for a better work-life balance, with the option to work from the comfort of your home for part of the week.
If you are a highly motivated, French-speaking professional with a passion for travel and a desire to excel in a fast-paced, customer-focused environment, we encourage you to apply for this exciting opportunity. To be considered for the role, please submit your application via our website using the provided application form. Join our client's team and embark on a rewarding career in the travel industry.
Groups Operations French Speaker employer: Antella Travel Recruitment
Contact Detail:
Antella Travel Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Groups Operations French Speaker
✨Tip Number 1
Familiarise yourself with the latest trends in group travel and the specific needs of French-speaking clients. This knowledge will help you stand out during interviews, as you'll be able to demonstrate your understanding of the market and how to cater to it.
✨Tip Number 2
Network with professionals in the travel industry, especially those who specialise in group operations. Attend industry events or join online forums where you can connect with others and gain insights that could be beneficial for your application.
✨Tip Number 3
Brush up on your problem-solving skills by thinking of potential challenges that may arise in group travel scenarios. Prepare examples of how you've successfully handled similar situations in the past, as this will showcase your proactive approach.
✨Tip Number 4
Make sure to highlight your customer service experience during any discussions. Being able to provide exceptional service is crucial in this role, so share specific instances where you've gone above and beyond for clients.
We think you need these skills to ace Groups Operations French Speaker
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in group travel operations and showcases your fluency in both English and French. Use specific examples to demonstrate your skills in managing bookings and providing exceptional customer service.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the travel industry. Mention your passion for travel, your problem-solving abilities, and how your previous experience aligns with the responsibilities outlined in the job description.
Showcase Communication Skills: Since communication is key in this role, ensure your application materials are well-written and free of errors. Highlight any experiences where you successfully liaised with clients or suppliers, especially in a bilingual context.
Follow Application Instructions: Pay close attention to the application instructions provided by the company. Ensure you submit your application via our website using the correct form and include all required documents to avoid any delays in the process.
How to prepare for a job interview at Antella Travel Recruitment
✨Brush Up on Your French
Since fluency in French is a key requirement, make sure to practice your language skills before the interview. Be prepared to answer questions in French and demonstrate your ability to communicate effectively with clients from French-speaking countries.
✨Showcase Your Travel Experience
Highlight any previous experience you have in the travel industry, especially in group travel operations. Be ready to discuss specific examples of how you've managed group bookings or resolved issues during trips, as this will show your practical knowledge and problem-solving skills.
✨Demonstrate Organisational Skills
The role requires strong organisational and time management skills. Prepare to discuss how you prioritise tasks and manage multiple bookings simultaneously. You might even want to share a specific instance where your organisational skills made a significant impact.
✨Prepare Questions for the Interviewers
Interviews are a two-way street, so come prepared with thoughtful questions about the company culture, team dynamics, and expectations for the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
