At a Glance
- Tasks: Create bespoke itineraries and manage group travel bookings for international clients.
- Company: Dynamic inbound tour operator with a focus on exceptional customer service.
- Benefits: Exciting career growth opportunities in the vibrant travel industry.
- Other info: Join a passionate team and thrive in a fast-paced environment.
- Why this job: Combine your love for travel with your language skills to create unforgettable experiences.
- Qualifications: Fluent in Italian and English, with experience in travel or hospitality.
Antella Recruitment is delighted to be managing the recruitment for a Group inbound tour operator seeking a Italian Speaking Groups & Operations Executive.
Working within a fast-paced inbound travel environment, you will be responsible for creating bespoke itineraries for international groups travelling throughout the UK and Ireland.
This is an excellent opportunity for someone who enjoys building relationships, negotiating with suppliers and managing bookings from enquiry through to completion.
The Role
- Manage group travel enquiries and prepare quotations.
- Create bespoke itineraries for international groups.
- Liaise with hotels, attractions and transport suppliers to negotiate rates and availability.
- Confirm bookings and prepare travel documentation.
- Deliver exceptional customer service while building strong relationships with clients and suppliers.
About You
- Fluent in Italian and English (essential).
- Experience within Inbound Travel, Hotel Group Reservations, Reservations or Hotel Reception.
- Excellent organisational, communication and customer service skills.
- Highly organised with strong attention to detail.
- A positive team player with a passion for travel.
If you're looking for an exciting opportunity to build your career within the travel industry, we'd love to hear from you
Group Reservations Italian Speaker employer: Antella Travel Recruitment
Join a dynamic and growing privately owned corporate travel management company in the heart of Central London, where your expertise as a Corporate Travel Account Manager will be valued and rewarded. With a strong focus on high-quality customer service, you will enjoy a supportive work culture that encourages professional growth and offers benefits such as discounted travel and a workplace pension. Experience the unique advantage of working in a vibrant city while being part of a team that prioritises client satisfaction and employee development.
Contact Details:
Antella Travel Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Group Reservations Italian Speaker
✨Get Involved in Local Travel Events
Join local tourism fairs or travel expos in your area. These events are a treasure trove for networking, and you can often meet hiring managers from companies like Antella Travel Recruitment who are looking for fresh talent for roles like Group Reservations Italian Speaker.
✨Showcase Your Travel Know-How
Create a travel blog or use social media to share your experiences and insights about different destinations. This can help you stand out to recruiters in the travel industry, demonstrating your passion for the sector and your ability to engage with an audience.
✨Connect with Alumni from Your School
Check out alumni groups linked to the travel and tourism sectors. Often, these connections can lead to inside info about opportunities at companies like Antella Travel Recruitment and give you a leg up for your Group Reservations Italian Speaker application.
✨Don’t Shy Away from Cold Emails
If there's a dream company you want to join, don’t hesitate to send a friendly email to their HR or recruitment team. Express your interest in their vision and mention that you’re keen on any Group Reservations Italian Speaker openings they might have. It's a bold move, but it might just pay off!
We think you need these skills to ace Group Reservations Italian Speaker
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the Group Reservations Italian Speaker role at Antella Travel Recruitment.
Highlight Your Customer Service Skills:Customer service is king in travel and tourism. When detailing your work experience, focus on situations where you provided outstanding service or resolved customer issues, as this demonstrates your ability to ensure client satisfaction. Include specific examples in your CV to show that you're ready to face the challenges of the Group Reservations Italian Speaker position at Antella Travel Recruitment.
Keep Your CV Travel-Themed:When it comes to CV conventions in the travel industry, think of including any relevant certifications or training you've completed, like first aid or tour guiding courses. If you've travelled widely yourself, don't hesitate to mention that—it's all about showing your background fits the globetrotting vibe of Antella Travel Recruitment.
Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to Antella Travel Recruitment's adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time Group Reservations Italian Speaker.
How to prepare for a job interview at Antella Travel Recruitment
✨Show Off Your Travel Knowledge
For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
✨Prepare for Customer Scenarios
Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
✨Highlight Your Flexibility and Passion
In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!
✨Know the Tools of the Trade
Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at Antella Travel Recruitment.
