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- Tasks: Manage and book air travel for clients on group tours, ensuring seamless arrangements.
- Company: Join an award-winning tour operator specialising in global escorted tours.
- Benefits: Enjoy hybrid working, 23 days holiday, staff travel trips, and a pension scheme.
- Why this job: Be part of a dynamic team focused on customer service and travel experiences.
- Qualifications: Previous travel industry experience and knowledge of GDS systems required.
- Other info: Fully remote options available within the UK.
The predicted salary is between 22400 - 31200 £ per year.
Flights Coordinator Base salary to £28,000 Bonus and Great Benefits Hybrid – Central London or fully remote within the UK Our client is an award-winning tour operator who is a specialist in escorted tours to worldwide destinations. Due to growth and expansion, they are now recruiting for an experienced a detail-oriented and customer-focused Flights Coordinator to their team. The Flights Coordinator will be responsible for managing and booking all air travel for their clients participating in escorted group tours ensuring a seamless and cost-effective flight arrangements, offering the best possible customer service. To be considered, candidates must have previous travel industry experience in booking flights with knowledge of a major GDS preferably Amadeus. This role is offered on a hybrid basis -Central London or fully remote within the UK. Flights Coordinator Duties and Responsibilities: Book and manage flight reservations for customers joining escorted group tours, ensuring alignment with tour start and end dates Coordinate group air blocks as well as individual bookings, depending on customer needs Assisting the aviation team by managing flight cancellations and schedule changes, ensuring timely rebooking and clear communication to our clients. Resolve issues proactively to minimize disruption to tour participation Flights Coordinator Experience Required: Experience booking flights in a travel agency, tour operator, or similar environment. Strong knowledge of GDS systems (Amadeus preferred). Ticketing experience is not necessary – someone who is proficient with a GDS and a quick learner Excellent organisational skills and attention to detail Strong interpersonal and communication skills. A customer-first mindset with a proactive, solution-oriented attitude. Flights Coordinator Base Salary and Benefits: Base Salary to £28,000 depending on experience Hybrid working or fully remote working within the UK 23 days holiday a year plus your birthday off Opportunity for a fully paid staff travel trip (with 5 x staff travel additional leave days) each year 5% company contribution to pension scheme Company annual profit share payout for all employees Subsidised gym membership To apply for the Flights Coordinator role, please email your CV for consideration and a member of the team will be in touch to discuss the role and company in more detail
Flights Coordinator employer: Antella Travel Recruitment
Contact Detail:
Antella Travel Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Flights Coordinator
✨Tip Number 1
Familiarise yourself with the Amadeus GDS system, as it's preferred for this role. Consider taking an online course or tutorial to boost your confidence and demonstrate your commitment to mastering the tool.
✨Tip Number 2
Network with professionals in the travel industry, especially those who work with tour operators. Attend industry events or join relevant online forums to gain insights and potentially get referrals.
✨Tip Number 3
Prepare to showcase your organisational skills during any interviews. Think of specific examples where you've successfully managed multiple bookings or resolved customer issues efficiently.
✨Tip Number 4
Research the company’s values and recent achievements. Being able to discuss how your customer-first mindset aligns with their mission can set you apart from other candidates.
We think you need these skills to ace Flights Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in the travel industry, particularly any roles involving flight bookings. Emphasise your familiarity with GDS systems, especially Amadeus, and showcase your organisational skills.
Craft a Compelling Cover Letter: Write a cover letter that reflects your customer-first mindset and proactive attitude. Mention specific examples of how you've resolved issues in previous roles to demonstrate your problem-solving skills.
Highlight Relevant Experience: In your application, clearly outline your previous experience in booking flights and managing travel arrangements. Detail any specific achievements or challenges you overcame in past roles that relate to the Flights Coordinator position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Antella Travel Recruitment
✨Showcase Your Travel Experience
Make sure to highlight your previous experience in the travel industry, especially any roles where you booked flights. Discuss specific examples of how you've managed flight reservations and dealt with customer needs.
✨Demonstrate GDS Proficiency
Since knowledge of a major GDS like Amadeus is crucial, be prepared to discuss your familiarity with it. If you have any specific examples of how you've used GDS systems to solve problems or streamline bookings, share those during the interview.
✨Emphasise Customer Service Skills
This role requires a strong customer-first mindset. Be ready to provide examples of how you've gone above and beyond for customers in past roles, particularly in resolving issues or ensuring a seamless experience.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities, such as how you would handle flight cancellations or schedule changes. Think through potential scenarios and how you would proactively resolve them to minimise disruption for clients.
