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- Tasks: Manage client enquiries and book luxury experiences for villa holiday guests.
- Company: Join a dynamic travel company specialising in luxury villa holidays for high net worth clients.
- Benefits: Enjoy a competitive salary, bonuses, hybrid work, and travel perks.
- Why this job: Be part of a rewarding team that values your contributions and offers exciting travel opportunities.
- Qualifications: Previous travel or hotel concierge experience with excellent communication skills required.
- Other info: Work abroad policy allows up to 45 days of international experience annually.
The predicted salary is between 24000 - 42000 £ per year.
After Sales Villa Consultant
Base Salary to 30,000 + Bonuses and Great Benefits
Hybrid – Central London
Our client, is a privately owned dynamic travel company who specialise in selling luxury villa holidays to a high net worth, discerning client base.
Due to continued growth and demand for their villa holidays, they are now recruiting for an After Sales Villa Consultant to join their dynamic team to manage client enquiries and book additional services to enhance the clients experience such as local excursions, bars, restaurants, events, museums etc
Applicants will need to be comfortable dealing with HNWIs and possess previous travel experience or hotel concierge experience is required
This is a great opportunity to join a company who create a positive and rewarding environments for all their employees and truly value their commitment to the company.
The role is offered on a hybrid basis with office being based in Central London.
After Sales Villa Consultant Tasks & Responsibilities:
Liaising with clients after they have booked properties through the sales team to organise any extra services or experiences they require.
This may involve organising detailed itineraries with many activities and experiences throughout their trip.
Liaising with suppliers in various destinations to help organise these extras for clients.
Liaising with property owners and managers to coordinate clients arrival and special requests at the property.
Researching new local suppliers and experiences in our various destinations for clients.
Researching and updating recommended sights, museums, restaurants, bars etc
After Sales Villa Consultant Experience Required
Previous travel or hotel concierge experience dealing with HNWI\’s
Excellent communication skills, both written and spoken.
Be able to work well under pressure and have a flexible approach
Customer service focused
After Sales Villa Consultant Salary and Benefits
Base salary to 30,000 depending on experience
Bonus potential of 7,000 to 10,000 per annum
Hybrid working
Work abroad policy of up to 45 days per annum
25 days annual leave plus bank holidays
Annual fam trips to view and stay in the villas and travel discounts
Workplace Pension
Hybrid working
To apply for this After Sales Villa Consultant role, please email your CV and a member of the team will get back to you.
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After Sales Villa Consultant employer: Antella Travel Recruitment
Contact Detail:
Antella Travel Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land After Sales Villa Consultant
✨Tip Number 1
Familiarise yourself with luxury villa offerings and the specific destinations the company operates in. This knowledge will help you engage confidently with high net worth individuals (HNWIs) and demonstrate your expertise during any discussions.
✨Tip Number 2
Network within the travel industry, especially with professionals who have experience in luxury services or concierge roles. Building connections can provide valuable insights and potentially lead to referrals that may enhance your application.
✨Tip Number 3
Prepare to showcase your customer service skills through role-play scenarios or mock interviews. Being able to demonstrate how you would handle client inquiries and special requests will set you apart from other candidates.
✨Tip Number 4
Research the latest trends in luxury travel and experiences. Being knowledgeable about current offerings and unique activities can help you suggest tailored options to clients, showcasing your proactive approach and dedication to enhancing their experience.
We think you need these skills to ace After Sales Villa Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant travel or hotel concierge experience, especially any roles where you dealt with high net worth individuals. Use specific examples to demonstrate your communication skills and customer service focus.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for luxury travel and your understanding of the After Sales Villa Consultant role. Mention how your previous experiences align with the tasks and responsibilities outlined in the job description.
Highlight Relevant Skills: In your application, emphasise your ability to work under pressure and your flexible approach. Provide examples of situations where you've successfully managed client enquiries or organised detailed itineraries.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in this role.
How to prepare for a job interview at Antella Travel Recruitment
✨Showcase Your Travel Experience
Make sure to highlight your previous travel or hotel concierge experience during the interview. Share specific examples of how you've dealt with high net worth individuals and provided exceptional service, as this will demonstrate your suitability for the role.
✨Demonstrate Excellent Communication Skills
Since the role requires excellent communication skills, practice articulating your thoughts clearly and confidently. Be prepared to discuss how you handle client inquiries and manage expectations, as effective communication is key in this position.
✨Research the Company and Destinations
Familiarise yourself with the company’s offerings and the destinations they cover. Being knowledgeable about luxury villa holidays and local experiences will show your genuine interest in the role and help you stand out as a candidate.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities under pressure. Think of past situations where you had to manage multiple client requests or coordinate complex itineraries, and be ready to explain how you handled them successfully.
