Antella Travel Recruitment is delighted to be supporting our client, a leading specialist in UK & Ireland group travel, who are looking for an experienced Group Operations professional to join their team as a Group Operations Trainer.
This is a predominantly virtual training role, with one day per week in the office. You will be responsible for onboarding and training new starters, ensuring they develop a strong understanding of UK & Ireland group operations and are confident using Tourplan.
Key Responsibilities
Deliver virtual training and onboarding for new Group Operations starters
Train new team members on Tourplan and operational systems
Provide training on UK & Ireland group planning, including itineraries, suppliers, bookings and amendments
Act as the key point of contact for new starters during their onboarding
Create and maintain simple training guides and resources
Work with Operations Managers to monitor progress and identify further training needs
About You
Strong UK & Ireland inbound group operations experience
Excellent Tourplan knowledge - essential
Good understanding of UK & Ireland tour planning and ground operations
Previous experience training, coaching or mentoring colleagues would be advantageous
Excellent communication skills and the ability to explain processes clearly
Organised, patient and confident working virtually
Passionate about sharing knowledge and supporting others
What's on Offer
£35,000 - £40,000 depending on experience
Predominantly virtual working
One day per week in the office
Opportunity to take ownership of the training and onboarding experience for new Operations team members
If you have strong UK & Ireland group operations experience, excellent Tourplan knowledge and enjoy helping others develop, we would love to hear from you.
Trainer Groups Operations TOURPLAN in London employer: Antella Travel Recruitment Careers
Join an award-winning luxury travel company in Central London, where your expertise in content marketing will be valued and nurtured. With a collaborative culture that encourages creativity and innovation, you'll enjoy great benefits including hybrid working, ongoing professional development, and educational travel opportunities. This is not just a job; it's a chance to grow your career with one of the UK's most respected brands in luxury travel.
Contact Details:
Antella Travel Recruitment Careers Recruitment Team
