At a Glance
- Tasks: Provide top-notch IT support and troubleshoot issues for users.
- Company: Join Antares, a collaborative and inclusive tech company.
- Benefits: Empowerment, growth opportunities, and a vibrant work culture.
- Other info: Continuous learning and development to help you thrive.
- Why this job: Make a real impact while developing your IT skills in a supportive environment.
- Qualifications: Experience with IT support, Microsoft tools, and a proactive attitude.
The predicted salary is between 30000 - 40000 £ per year.
At Antares, our success starts with our people. We’re a collaborative and inclusive organisation where every voice is valued, and every individual can grow and thrive. We combine deep expertise with a supportive culture to deliver outstanding results for our clients and a fulfilling experience for our colleagues. Whatever stage of your career you'll find a place to belong, contribute, develop and we’d love to hear from you.
- Knowledge of Service Management tools, systems and procedures.
- Fundamental knowledge of ITIL Operational Procedures.
- Technical experience administering Office 365 (e.g InTune Endpoint Mgmt., Exchange, SharePoint, Teams etc.).
- Min 1 year’s experience administrating user and computer objects via Microsoft AD/Azure AD.
- Min 1 year’s experience of managing file & folder servers/access.
- Experience administering and using Patch and Software Deployment tools.
- Good Microsoft Office user level experience including Teams.
- Good aptitude to troubleshooting skills.
- Proactive and service-oriented attitude, advanced written and verbal communication skills.
- Ideally have basic insurance and re-insurance knowledge.
- Good knowledge of PowerShell script writing.
- Experience creating and maintaining MS PowerAutomate flows and connectors (desirable).
- Able to demonstrate the ability to collect and document the relevant information from customers to aid in fault diagnosis.
- Able to demonstrate Incident, Problem and root cause management and analysis.
- Able to document core processes and controls and ensure they are maintained in an auditable manner.
- Demonstrable experience in supporting end client issues from remote locations.
- Self-motivated with a demonstrable aptitude and interest in IT Support.
At Antares, we empower our talented team members through active involvement and collaboration, driving strategic and business goals whilst delivering exceptional services to our customers and partners. Our unique organisational structure fosters unparalleled sharing of information, knowledge and expertise, creating a vibrant and innovative working environment. Our culture of excellence is fuelled by continuous learning and development opportunities across all areas of our international operations. We believe in nurturing your potential and helping you grow with us.
Why Antares?
- Empowerment: Be a part of decision-making processes that shape our future.
- Collaboration: Work with a diverse team of experts who share their knowledge and insights.
- Growth: Access to continuous learning and development programs to enhance your skills.
- Innovation: Thrive in an environment that encourages creativity and forward-thinking.
Join us and be a part of a team that values your contributions and supports your professional journey. Together, we can achieve greatness!
Desktop Support Analyst in London employer: Antares Global Management Limited
At Antares, we pride ourselves on being an inclusive and collaborative employer that values every voice and fosters individual growth. Located in London, our vibrant work culture encourages innovation and creativity, while offering continuous learning opportunities to enhance your skills as a Desktop Support Analyst. Join us to be part of a supportive team that empowers you to contribute meaningfully and thrive in your career.
Contact Details:
Antares Global Management Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Desktop Support Analyst in London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Antares Global Management Limited values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Antares Global Management Limited might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Antares Global Management Limited!
✨Direct Apply to Antares Global Management Limited
Let's not forget to apply directly through the Antares Global Management Limited website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Desktop Support Analyst in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Antares Global Management Limited.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Antares Global Management Limited. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Antares Global Management Limited
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
