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For Companies At a Glance
- Tasks: Support IT by troubleshooting and optimising desktop infrastructure for users.
- Company: Antalis is a leading, innovative company focused on teamwork and customer experience.
- Benefits: Enjoy competitive bonuses, professional growth, flexible holidays, and more perks.
- Why this job: Kickstart your IT career in a supportive environment with industry-leading products.
- Qualifications: Basic knowledge of Microsoft systems, problem-solving skills, and a passion for technology.
- Other info: Join a progressive business with opportunities for significant impact and career growth.
The predicted salary is between 28800 - 43200 £ per year.
Are you someone with a passion for technology and a desire to build a career in IT? As a Junior Desktop Engineer, you will support the IT department by assisting with end-user technology needs and gain hands-on experience by providing exceptional IT support to our employees. You'll be responsible for troubleshooting, maintaining, and optimising our desktop infrastructure, ensuring seamless operations and user satisfaction.
About the Role
- Assist with providing IT support and guidance to end users under the supervision of experienced team members.
- Help maintain IT documentation, including step-by-step guides and knowledge base articles.
- Learn how to manage IT assets, including device setup, basic troubleshooting, and routine checks.
- Support safe disposal of IT equipment according to company policy and environmental regulations.
- Monitor and update support tickets on the IT helpdesk system, escalating issues where necessary.
Company Benefits
- Competitive bonus structure
- Opportunities for professional growth and development
- A supportive and collaborative work environment
- The chance to work with industry-leading products and solutions
- Company contributory pension and life assurance schemes
- Flexible buy/sell holiday scheme
- Eye care vouchers
- Cycle to Work Scheme
- Fiat discount offer
- Free Parking Provided
Essential Skills
- Basic understanding of Microsoft-based operating systems, Active Directory, and Office 365 services.
- Good problem-solving ability and logical thinking.
- Excellent communication skills, both verbal and written, to effectively interact with users at all levels.
- Willingness to learn about IT security and compliance processes.
- Passion for Technology and genuine enthusiasm for a career in IT Support.
Ready to kickstart your IT career? Join us as a Junior Desktop Engineer today!
About Us
Antalis is a progressive, market-leading business with a strong culture of teamwork and collaboration and a set of core values that help us deliver the customer experience which we pride ourselves on. We are known for innovation, expertise, and service; the skill and quality of our teams are our main assets when it comes to winning our customers' trust. Wherever you work in our organisation, your contribution as an individual and as a member of a team is essential to our collective performance. This is a great chance to join a developing business with big ambitions and have a significant impact. With future career opportunities as you and the business grow.
Contact Detail:
Antalis Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Desktop Engineer
✨Tip Number 1
Familiarise yourself with Microsoft-based operating systems, Active Directory, and Office 365 services. Having a solid understanding of these technologies will not only boost your confidence but also demonstrate your readiness to tackle the responsibilities of a Junior Desktop Engineer.
✨Tip Number 2
Practice your problem-solving skills by troubleshooting common IT issues at home or in a lab environment. This hands-on experience will prepare you for real-world scenarios and show potential employers that you're proactive and eager to learn.
✨Tip Number 3
Enhance your communication skills by engaging in discussions about technology with friends or online communities. Being able to explain technical concepts clearly will be crucial when interacting with end users and ensuring their satisfaction.
✨Tip Number 4
Stay updated on IT security and compliance processes by following relevant blogs or forums. Showing that you are informed about current trends and best practices in IT security can set you apart from other candidates.
We think you need these skills to ace Junior Desktop Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant skills and experiences that align with the Junior Desktop Engineer role. Emphasise your understanding of Microsoft-based operating systems, Active Directory, and Office 365 services.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and your eagerness to learn. Mention specific examples of how you've demonstrated problem-solving abilities or provided IT support in the past.
Highlight Communication Skills: Since excellent communication is key for this role, provide examples in your application that demonstrate your ability to interact effectively with users at all levels. This could be through previous work experience or relevant projects.
Show Willingness to Learn: Express your enthusiasm for learning about IT security and compliance processes. Mention any relevant courses or certifications you are pursuing or plan to pursue to enhance your skills in this area.
How to prepare for a job interview at Antalis
✨Show Your Passion for Technology
Make sure to express your enthusiasm for IT and technology during the interview. Share any personal projects or experiences that highlight your interest, as this will demonstrate your genuine desire to grow in the field.
✨Prepare for Technical Questions
Brush up on your knowledge of Microsoft-based operating systems, Active Directory, and Office 365 services. Be ready to answer questions related to troubleshooting and basic IT support scenarios, as this will showcase your foundational skills.
✨Demonstrate Problem-Solving Skills
Be prepared to discuss how you approach problem-solving. You might be asked to walk through a hypothetical troubleshooting scenario, so think about your logical process and how you would communicate it clearly to others.
✨Ask Insightful Questions
At the end of the interview, take the opportunity to ask questions about the team dynamics, company culture, and opportunities for professional growth. This shows your interest in the role and helps you assess if it's the right fit for you.
