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For Companies At a Glance
- Tasks: Deliver exceptional customer service and lead a dynamic retail team.
- Company: Join a leading global watch and fashion accessories brand.
- Benefits: Ongoing training, career progression, and a rewarding role.
- Other info: Exciting opportunity to work with a world-renowned lifestyle brand.
- Why this job: Step up your retail game and inspire others while driving sales.
- Qualifications: Passion for retail and previous supervisory experience preferred.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
Senior Sales Associate
Based: Edinburgh
We are delighted to be supporting a leading global watch and fashion accessories brand in the search for a Senior Sales Advisor (Key Holder). This is a fantastic opportunity for a passionate retail professional to step into a role with added responsibility, combining customer service excellence with team leadership and store operations.
As Senior Sales Advisor, you will play a vital role on the shop floor, ensuring every customer enjoys a first-class experience while also supporting the Store Manager and Assistant Manager with day-to-day operations. With responsibility for key holder duties, you’ll act as a role model to your colleagues, driving sales, coaching team members, and ensuring the store runs smoothly in management’s absence.
What you’ll do:
- Deliver exceptional customer service, greeting and serving all customers with energy and professionalism.
- Lead by example on the shop floor, coaching and motivating colleagues to achieve sales targets and KPIs.
- Take responsibility for key holder duties, including opening and closing the store.
- Support the Store Manager and Assistant Manager in overseeing daily operations, reporting, and floor management.
- Use initiative to suggest improvements and ensure best practice is followed at all times.
- Provide in-depth product knowledge and confidently train colleagues on new collections.
- Oversee merchandising, stock handling, and security procedures to protect store assets.
- Deputise for management, holding team briefings and ensuring smooth operations during their absence.
What we’re looking for:
- A passion for retail, with the ability to inspire and engage a team.
- Previous supervisory or key holder experience (retail or fashion accessories background desirable).
- A strong sales focus with proven ability to meet KPIs and targets.
- Excellent communication skills, confident working with a diverse customer base.
- Additional languages or experience with international customers would be an advantage.
What’s on offer:
- The chance to work with a world-renowned lifestyle brand.
- A varied and rewarding role combining sales, customer service, and leadership.
- Ongoing training and development, including product and leadership skills.
- Career progression opportunities within a global retail organisation.
If you’re passionate about retail and ready to take the next step in your career, we’d love to hear from you.
Senior Sales Associate employer: Antal International
Contact Detail:
Antal International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Sales Associate
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive deep into their products and values. This way, you can show off your passion for retail and impress them with your knowledge.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate how you'd handle different customer interactions. Being able to showcase your ability to deliver exceptional service will set you apart.
✨Tip Number 3
Show your leadership potential! Be ready to discuss times when you've motivated a team or taken charge in a challenging situation. They want to see that you can inspire others and drive sales.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Senior Sales Associate
Some tips for your application 🫡
Show Your Passion for Retail: When writing your application, let your love for retail shine through! Share specific examples of how you've inspired and engaged teams in the past. We want to see that you’re not just looking for a job, but that you genuinely care about delivering exceptional customer experiences.
Highlight Your Leadership Skills: As a Senior Sales Associate, you'll be leading by example. Make sure to mention any previous supervisory or key holder experience you have. We’re keen to know how you’ve motivated colleagues and driven sales in your past roles, so don’t hold back!
Be Specific About Your Achievements: Use numbers and specific examples to showcase your success in meeting KPIs and targets. Did you exceed sales goals? How did you contribute to team performance? We love seeing concrete evidence of your achievements, so make it count!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to tailor your application to what we’re looking for. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at Antal International
✨Know the Brand Inside Out
Before your interview, make sure you research the brand thoroughly. Understand their products, values, and what sets them apart in the market. This knowledge will not only impress the interviewers but also help you answer questions more confidently.
✨Showcase Your Leadership Skills
As a Senior Sales Associate, you'll be expected to lead by example. Prepare examples from your past experiences where you've successfully motivated a team or handled a challenging situation. Highlighting these skills will demonstrate that you're ready for the added responsibility.
✨Prepare for Customer Scenarios
Expect questions about how you would handle specific customer service situations. Think of scenarios where you went above and beyond for a customer or resolved a conflict effectively. Practising these responses will help you articulate your approach during the interview.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.