At a Glance
- Tasks: Coordinate schedules and manage service contracts while keeping customers informed.
- Company: Join a leading organisation with a dynamic service department.
- Benefits: Enjoy a competitive salary, generous holiday, and hybrid working options.
- Other info: Flexible role with opportunities for training and career growth.
- Why this job: Be at the heart of operations and make a real difference in customer service.
- Qualifications: Experience in administration, ideally with SAP knowledge; ServiceMax is a bonus.
The predicted salary is between 29000 - 32000 £ per year.
We’re looking for a proactive Service Administrator / Dispatch Coordinator to join a leading organisation on a 6-month fixed-term contract (with potential extension). You’ll be at the heart of the Service Department, managing day-to-day administration, coordinating engineer schedules, and ensuring customers are kept informed. This is a hybrid role offering flexibility, with three days in the office and two from home.
Key Responsibilities
- Schedule and dispatch Field Service Engineers efficiently to meet customer needs.
- Manage service contracts, quotes, work orders, and invoicing via ServiceMax and SAP.
- Liaise with customers, Sales, and Technical Support to keep all stakeholders updated.
- Order and ship spare parts, including urgent requests.
- Maintain accurate records, data, and reporting in line with company standards.
- Support preventative maintenance planning and ensure compliance with service agreements.
What We’re Looking For
- Proven administration experience, ideally within a service organisation.
- Strong knowledge of SAP; ServiceMax experience is a plus.
- Excellent organisation, time management, and problem-solving skills.
- Strong communication skills with internal teams and external customers.
- Flexible, adaptable, and willing to learn; some European travel for training may be required.
Why You’ll Love This Role
- Competitive salary: £29,000 – £32,000 per year
- Hybrid working: 3 days in office, 2 days from home
- Generous benefits package: 25 days’ holiday + public holidays, birthday leave, life assurance, BUPA & dental insurance, pension, bike-to-work scheme, flexible gym membership
Hybrid Service Admin & Dispatch Coordinator (SAP/ServiceMax) in Watford employer: Antal International Network
Join a dynamic and supportive team as a Hybrid Service Admin & Dispatch Coordinator in Watford, where you will enjoy a competitive salary and a generous benefits package including 25 days of holiday, birthday leave, and comprehensive health insurance. Our flexible hybrid working model promotes a healthy work-life balance, while our commitment to employee growth ensures you have the opportunity to develop your skills in a thriving service environment.
Contact Details:
Antal International Network Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Hybrid Service Admin & Dispatch Coordinator (SAP/ServiceMax) in Watford
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for a Service Admin & Dispatch Coordinator role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, and be ready to discuss how your experience with SAP and ServiceMax can make a difference. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Show off your organisational skills! During interviews, share examples of how you've efficiently managed schedules or handled customer communications. This will demonstrate that you’re the perfect fit for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’ve got tools to help you match your resume to the job requirements, making your chances even better!
We think you need these skills to ace Hybrid Service Admin & Dispatch Coordinator (SAP/ServiceMax) in Watford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience, especially in administration and service roles. We want to see how your skills align with the responsibilities of scheduling and dispatching engineers.
Showcase Your Skills:Don’t forget to mention your knowledge of SAP and any experience with ServiceMax. We’re looking for someone who can hit the ground running, so let us know how you’ve used these tools in past roles.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this hybrid role. Share specific examples of how you’ve managed customer communications and coordinated schedules effectively.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Antal International Network
✨Know Your Tools
Make sure you brush up on your knowledge of SAP and ServiceMax before the interview. Familiarise yourself with their functionalities, as you'll likely be asked how you've used them in past roles or how you would apply them in this position.
✨Showcase Your Organisation Skills
Prepare examples that highlight your organisational and time management skills. Think of specific situations where you successfully coordinated schedules or managed multiple tasks simultaneously, as these are crucial for the role.
✨Communicate Clearly
Practice articulating your thoughts clearly and concisely. Since the role involves liaising with various stakeholders, demonstrating strong communication skills during the interview will show that you can effectively keep everyone informed.
✨Be Ready to Adapt
Since this is a hybrid role, be prepared to discuss how you manage your time and productivity when working from home versus in the office. Share any strategies you have for staying flexible and adaptable in different work environments.
