At a Glance
- Tasks: Coordinate schedules and manage service administration for engineers and customers.
- Company: Join a leading organisation with a dynamic service department.
- Benefits: Enjoy a competitive salary, generous holiday, and hybrid working options.
- Other info: Flexible role with opportunities for training and career growth.
- Why this job: Be at the heart of operations and make a real difference in customer service.
- Qualifications: Experience in administration, strong organisational skills, and knowledge of SAP.
The predicted salary is between 29000 - 32000 € per year.
We’re looking for a proactive Service Administrator / Dispatch Coordinator to join a leading organisation on a 6‑month fixed‑term contract (with potential extension). You’ll be at the heart of the Service Department, managing day‑to‑day administration, coordinating engineer schedules, and ensuring customers are kept informed. This is a hybrid role offering flexibility, with three days in the office and two from home.
Key Responsibilities
- Schedule and dispatch Field Service Engineers efficiently to meet customer needs.
- Manage service contracts, quotes, work orders, and invoicing via ServiceMax and SAP.
- Liaise with customers, Sales, and Technical Support to keep all stakeholders updated.
- Order and ship spare parts, including urgent requests.
- Maintain accurate records, data, and reporting in line with company standards.
- Support preventative maintenance planning and ensure compliance with service agreements.
What We’re Looking For
- Proven administration experience, ideally within a service organisation.
- Strong knowledge of SAP; ServiceMax experience is a plus.
- Excellent organisation, time management, and problem‑solving skills.
- Strong communication skills with internal teams and external customers.
- Flexible, adaptable, and willing to learn; some European travel for training may be required.
Why You’ll Love This Role
- Competitive salary: £29,000 – £32,000 per year
- Hybrid working: 3 days in office, 2 days from home
- Generous benefits package: 25 days’ holiday + public holidays, birthday leave, life assurance, BUPA & dental insurance, pension, bike‑to‑work scheme, flexible gym membership
Dispatch scheduler in Watford employer: Antal International Network
Join a dynamic and supportive team as a Dispatch Scheduler in Watford, where your contributions will be valued and recognised. Enjoy a competitive salary alongside a generous benefits package, including 25 days of holiday, flexible working arrangements, and opportunities for personal growth within a leading organisation. With a focus on employee well-being and development, this role offers a perfect blend of professional challenge and work-life balance.
Contact Detail:
Antal International Network Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Dispatch scheduler in Watford
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their values and how you can contribute as a Dispatch Coordinator. Tailor your answers to show you’re the perfect fit for their team.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to build confidence. Focus on articulating your experience with SAP and ServiceMax, as well as your organisational skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Dispatch scheduler in Watford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience, especially in administration and service coordination. We want to see how your skills match the role, so don’t be shy about showcasing your knowledge of SAP and any experience with ServiceMax.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Dispatch Coordinator role. Share specific examples of how you've managed schedules or liaised with customers in the past – we love a good story!
Show Off Your Communication Skills:Since this role involves liaising with various teams and customers, make sure your application reflects your strong communication skills. Whether it’s through your CV, cover letter, or any additional documents, clarity and professionalism are key!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be all set!
How to prepare for a job interview at Antal International Network
✨Know Your Stuff
Make sure you brush up on your knowledge of SAP and ServiceMax. Familiarise yourself with how these systems work, as they’re crucial for the role. Being able to discuss your experience with these tools will show that you're ready to hit the ground running.
✨Show Off Your Organisation Skills
As a Dispatch Coordinator, organisation is key. Prepare examples of how you've managed schedules or coordinated tasks in previous roles. This will help demonstrate your ability to juggle multiple responsibilities effectively.
✨Communicate Like a Pro
Strong communication skills are essential for this position. Think about times when you’ve successfully liaised with customers or internal teams. Be ready to share these experiences during the interview to highlight your interpersonal skills.
✨Be Ready for Flexibility
This role requires adaptability, especially with the hybrid working model. Be prepared to discuss how you manage your time and stay productive while working from home. Showing that you can thrive in both environments will make you a standout candidate.
