At a Glance
- Tasks: Lead operations across multiple sites and drive scalable processes in a fast-paced environment.
- Company: Fast-growing fulfilment and logistics business with a startup mindset.
- Benefits: Competitive salary, high autonomy, and direct impact on international expansion.
- Other info: Clear pathway to senior leadership roles as the company expands.
- Why this job: Join at a pivotal growth stage and shape the future of operations.
- Qualifications: Proven experience in 3PL/fulfilment and strong leadership skills required.
The predicted salary is between 50000 - 80000 € per year.
Location: Bury St Edmunds (on-site)
Salary: £50,000 - £80,000 (dependent on experience)
Start: ASAP
The Opportunity
We're supporting a fast‑growing fulfilment and logistics business operating across three UK sites, with a fourth launching in the US. Built with a true startup mindset, the business has scaled rapidly with a lean team, developing its own internal systems and tools along the way. Now entering its next phase of growth, they are looking to bring in an Operations Director to introduce structure, leadership, and scalability across the business. This is a high‑impact role with a clear pathway to company leadership, as the founders focus on international expansion.
The Role
This is a hands‑on leadership position where you will take ownership of operations across multiple sites, bringing clarity, structure, and scalability to a fast‑paced environment. You will sit at the core of the business, acting as the operational backbone and a key decision‑maker.
Key responsibilities
- Lead day-to-day operations across UK fulfilment sites
- Manage and develop cross-functional teams (warehouse, customer support, tech, and finance)
- Introduce scalable processes, KPIs, and operational structure
- Improve communication flows to reduce delays and inefficiencies
- Oversee forecasting, stock planning, and order volume management
- Work closely with internal tech teams to optimise WMS and internal tools
- Support international expansion (US launch and EU growth plans)
- Act as a senior leader bridging strategy and execution
What They're Looking For
This role requires someone who can hit the ground running in a fast-moving, high-growth environment.
Essential
- Proven experience in 3PL / fulfilment / logistics operations
- Strong leadership experience managing multi-functional teams
- Ability to operate in a high-change, fast-paced environment
- Commercial and operational mindset with strong problem‑solving ability
- Experience with WMS, logistics systems, and operational analytics
- Comfortable making decisions quickly with limited bureaucracy
Highly desirable
- Experience scaling operations in a growing business
- Exposure to automation, robotics, or process optimisation
- Background in building structure within previously unstructured environments
The Environment
This is not a corporate, process-heavy organisation. Ideas can be implemented in days, not months. High autonomy and ownership from day one. Built by people who have learned and adapted quickly. A culture that rewards initiative, speed, and accountability.
Career Progression
This role offers a clear pathway to Director-level leadership, with the opportunity to step into a broader company leadership role as the business expands internationally.
Hiring Process
- Initial screening
- Video submission (Loom)
- On-site half-day assessment
Why Join?
- Join at a pivotal growth stage
- Direct impact on business scaling and international expansion
- Work closely with founders and shape the future of operations
- Opportunity to step into a senior leadership position quickly
Operations Director in Suffolk employer: Antal International Network
Join a dynamic and fast-growing fulfilment and logistics business in Bury St Edmunds, where you will have the opportunity to make a direct impact on operations and international expansion. With a culture that values initiative and accountability, you will enjoy high autonomy and ownership from day one, alongside clear pathways for career progression into senior leadership roles. This is an exciting chance to be part of a startup-minded team that rewards innovative ideas and fosters personal growth.
Contact Detail:
Antal International Network Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Operations Director in Suffolk
✨Tip Number 1
Get ready for that video submission! Make sure you showcase your leadership style and how you can bring structure to a fast-paced environment. We want to see your personality shine through, so don’t hold back!
✨Tip Number 2
Prepare for the on-site assessment by brushing up on your operational strategies. Think about how you can introduce scalable processes and improve communication flows. We’re looking for someone who can hit the ground running!
✨Tip Number 3
Network like a pro! Connect with current employees or industry peers to get insights into the company culture and expectations. This will help you tailor your approach and show us you’re genuinely interested in the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our team and being part of this exciting growth journey.
We think you need these skills to ace Operations Director in Suffolk
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through. We want to see that you’re genuinely excited about the opportunity to lead operations in a fast-paced environment like ours.
Tailor Your Experience:Make sure to highlight your relevant experience in 3PL and fulfilment. We’re looking for someone who can hit the ground running, so connect your past roles to the responsibilities outlined in the job description.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you the perfect fit for this hands-on leadership position.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Antal International Network
✨Know Your Operations Inside Out
Before the interview, dive deep into the company's operations. Understand their current processes, challenges, and how they align with your experience in 3PL and fulfilment. This will help you speak confidently about how you can introduce structure and scalability.
✨Showcase Your Leadership Style
Prepare to discuss your leadership approach and how you've successfully managed cross-functional teams in the past. Use specific examples that highlight your ability to foster collaboration and drive results in a fast-paced environment.
✨Be Ready for Problem-Solving Scenarios
Expect to face situational questions that assess your problem-solving skills. Think of real-life scenarios where you've improved operational efficiency or implemented scalable processes, and be ready to share these stories.
✨Demonstrate Your Adaptability
This role requires someone who thrives in a high-change environment. Prepare to discuss times when you've adapted quickly to new challenges or changes in strategy, showcasing your ability to make decisions swiftly and effectively.
