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For Companies At a Glance
- Tasks: Manage product content and support customer service for a luxury brand.
- Company: Join a prestigious luxury brand known for quality and excellence.
- Benefits: Enjoy a competitive salary, 28 days holiday, and additional wellbeing perks.
- Why this job: Be part of a team that values accuracy and exceptional customer experience.
- Qualifications: Experience with product compliance and strong attention to detail required.
- Other info: Fast-paced environment with opportunities for growth and collaboration.
The predicted salary is between 27000 - 30000 ÂŁ per year.
Location: Stockley Park, UK
Salary: ÂŁ27,000 â ÂŁ30,000 per annum
Contract: Fullâtime, Temporary Permanent
Holidays: 28 days plus bank holidays and additional benefits
About the Role
We are recruiting on behalf of a leading luxury brand for a meticulous and organised Product Content & Customer Support Coordinator. In this role, you will ensure that all products are presented online with accurate images and descriptions across multiple websites and portals, maintaining the high standards of the brand. You will also provide support to the customer service team as needed, helping to deliver the exceptional service that luxury customers expect.
What We're Looking For
- Experience working with product compliance, specifications, or quality standards.
- Desirable: experience updating websites or portals with product details.
- Exceptional attention to detail and organisational skills.
- Comfortable working in a fastâpaced, highâstandard office environment.
- Flexible and proactive, willing to assist the customer service team as needed.
Key Responsibilities
- Upload and maintain accurate product images and descriptions across all digital sales channels and portals.
- Ensure all product content meets compliance standards and internal specifications.
- Assist the customer service team with enquiries and support tasks as required.
- Collaborate with internal teams to ensure smooth operations and timely updates.
Benefits
- Competitive salary of ÂŁ27,000 â ÂŁ30,000 per year.
- 28 days holiday plus bank holidays.
- Additional benefits reflecting the company's commitment to staff wellbeing.
If you're looking to join a prestigious brand where accuracy, quality, and customer experience are paramount, we'd love to hear from you.
Product Content & Customer Support Coordinator in London employer: Antal International Network
Contact Detail:
Antal International Network Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Product Content & Customer Support Coordinator in London
â¨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings.
â¨Tip Number 2
Prepare for interviews by researching the company and its products. Show them youâre not just another candidate; youâre genuinely interested in their brand and what they stand for.
â¨Tip Number 3
Practice your responses to common interview questions, but keep it natural. We want you to sound confident and authentic, not like youâre reading from a script!
â¨Tip Number 4
Donât forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role and keeping you top of mind.
We think you need these skills to ace Product Content & Customer Support Coordinator in London
Some tips for your application đŤĄ
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Product Content & Customer Support Coordinator role. Highlight any relevant experience with product compliance or website updates to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role, showcasing your attention to detail and organisational skills. We want to see your personality come through!
Showcase Your Experience: If you've worked in fast-paced environments before, let us know! Share specific examples of how you've maintained high standards and supported teams, especially in customer service or product management.
Apply Through Our Website: We encourage you to apply directly through our website. Itâs the best way for us to receive your application and ensures you donât miss out on any important updates from us!
How to prepare for a job interview at Antal International Network
â¨Know the Brand Inside Out
Before your interview, make sure you research the luxury brand thoroughly. Understand their products, values, and what sets them apart in the market. This will not only help you answer questions more effectively but also show your genuine interest in the role.
â¨Showcase Your Attention to Detail
As a Product Content & Customer Support Coordinator, attention to detail is crucial. Prepare examples from your past experiences where you demonstrated this skill, whether it was through managing product specifications or ensuring compliance with standards. Be ready to discuss how you maintain high-quality work in fast-paced environments.
â¨Prepare for Customer Service Scenarios
Since you'll be assisting the customer service team, think about common customer queries related to product content. Prepare to discuss how you would handle these situations, showcasing your problem-solving skills and ability to provide exceptional service that aligns with the brand's standards.
â¨Ask Insightful Questions
At the end of the interview, donât forget to ask questions! Inquire about the team dynamics, the tools they use for product management, or how they measure success in this role. This shows your enthusiasm and helps you gauge if the company culture is the right fit for you.
