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For Companies At a Glance
- Tasks: Lead and evolve HR operations to deliver top-notch services and drive continuous improvement.
- Company: Join an industry leader in Berkshire with a hybrid working model.
- Benefits: Enjoy competitive pay, flexible work options, and opportunities for professional growth.
- Why this job: Make a real impact by enhancing HR processes and leading a dynamic team.
- Qualifications: Experience in HR operations, strong leadership skills, and payroll knowledge required.
- Other info: Be part of a collaborative environment focused on excellence and innovation.
The predicted salary is between 42000 - 60000 £ per year.
14 month contract HR Operations Manager working for an industry leader based in Berkshire. Hybrid working.
Role Overview
The HR Operations Manager leads, develops, and continuously evolves the HR Operations Delivery Team to ensure high-quality, efficient, and compliant HR services. The role is responsible for delivering customer-focused HR operations in line with legal, statutory, and service level requirements, while driving continuous improvement, automation, and operational excellence.
Key Responsibilities
- Service Delivery & Operations
- Lead and manage end-to-end HR operational service delivery in line with SLAs and customer requirements.
- Ensure all services comply with legal, regulatory, and compliance standards.
- Act as escalation point for complex or unresolved HR operational issues.
- Monitor, control, and continuously improve HR operational processes.
- Ensure accurate and timely delivery of all administrative HR activities.
- Leadership & Team Management
- Lead a cross-site HR Operations Delivery Team.
- Allocate resources effectively to meet service demands.
- Manage team capacity and capability to ensure sustainable service delivery.
- Drive a strong customer-oriented and performance-focused culture.
- Ensure clear communication of procedures, guidelines, and expectations.
- Process Design & Continuous Improvement
- Design and own processes for assigned specialist HR topics, including quality gates and controls.
- Drive lean administration, process optimization, and automation initiatives.
- Implement Shared Services projects and ensure quality and compliance.
- Continuously improve performance, processes, and stakeholder relationships in line with Hof HR standards.
- Stakeholder Management & Communication
- Serve as a key representative of HR Operations internally and externally.
- Maintain effective communication with employees, line managers, HR Business Partners, and other stakeholders.
- Act as central point of contact for specialist HR service topics.
- Performance Management & Reporting
- Define, track, and evaluate performance using KPIs and operational metrics.
- Manage, complete, and publish regular HR Operations reporting.
- Present service performance and improvement initiatives to relevant stakeholders.
Skills & Experience
- Several years’ experience in HR or a related field (HR Manager or Senior HR Advisor experience preferred).
- Strong HR operations and shared services experience.
- Proven ability to lead and develop operational teams.
- Strong process improvement and stakeholder management skills.
- Payroll knowledge essential.
- Experience delivering HR projects successfully.
- CIPD Level 5.
HR Operations Manager in London employer: Antal International Network
Contact Detail:
Antal International Network Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HR Operations Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in HR or related fields. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your answers to show how your experience aligns with their values and needs, especially around HR operations and compliance.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills in process improvement and team management make you the perfect fit for the HR Operations Manager role. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and matched with the right opportunities. Plus, we love seeing familiar faces!
We think you need these skills to ace HR Operations Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the HR Operations Manager role. Highlight your relevant experience in HR operations, leadership, and process improvement. We want to see how your skills match what we're looking for!
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use metrics and examples to demonstrate how you've improved processes or led successful projects in your previous roles. This helps us see the impact you've made.
Be Clear and Concise: When writing your application, keep it clear and concise. Avoid jargon and make sure your points are easy to understand. We appreciate straightforward communication, especially in HR!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s super easy, and you'll get to use our handy tool to compare your resume with the job requirements. Let’s make this happen!
How to prepare for a job interview at Antal International Network
✨Know Your HR Operations Inside Out
Make sure you brush up on your knowledge of HR operations and compliance standards. Familiarise yourself with the legal and regulatory requirements relevant to the role, as well as any recent changes in HR legislation. This will show that you're not just a candidate, but someone who is genuinely invested in the field.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in leading and developing teams. Think about specific situations where you've successfully managed a team or improved service delivery. Be ready to discuss how you foster a customer-oriented culture and how you handle complex HR operational issues.
✨Demonstrate Process Improvement Knowledge
Since the role involves continuous improvement and process optimisation, come prepared with examples of how you've implemented lean administration or automation initiatives in previous roles. Discuss the impact these changes had on efficiency and service quality to illustrate your proactive approach.
✨Engage with Stakeholders Effectively
Communication is key in this role, so think about how you've maintained effective communication with various stakeholders in the past. Prepare to discuss your strategies for managing relationships with employees, line managers, and HR Business Partners, and how you ensure everyone is aligned with HR objectives.
