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- Tasks: Lead and evolve HR operations to deliver top-notch services and drive continuous improvement.
- Company: Join an industry leader in Berkshire with a hybrid working model.
- Benefits: Enjoy competitive pay, flexible work options, and opportunities for professional growth.
- Why this job: Make a real impact by enhancing HR processes and leading a dynamic team.
- Qualifications: Experience in HR operations, strong leadership skills, and payroll knowledge required.
- Other info: Be part of a supportive environment focused on performance and innovation.
The predicted salary is between 36000 - 60000 £ per year.
14 month contract
Working for an industry leader based in Berkshire
Hybrid working
Role OverviewThe HR Operations Manager leads, develops, and continuously evolves the HR Operations Delivery Team to ensure high-quality, efficient, and compliant HR services. The role is responsible for delivering customer-focused HR operations in line with legal, statutory, and service level requirements, while driving continuous improvement, automation, and operational excellence.
Key Responsibilities- Service Delivery & Operations
- Lead and manage end-to-end HR operational service delivery in line with SLAs and customer requirements
- Ensure all services comply with legal, regulatory, and compliance standards
- Act as escalation point for complex or unresolved HR operational issues
- Monitor, control, and continuously improve HR operational processes
- Ensure accurate and timely delivery of all administrative HR activities
- Leadership & Team Management
- Lead a cross-site HR Operations Delivery Team
- Allocate resources effectively to meet service demands
- Manage team capacity and capability to ensure sustainable service delivery
- Drive a strong customer-oriented and performance-focused culture
- Ensure clear communication of procedures, guidelines, and expectations
- Process Design & Continuous Improvement
- Design and own processes for assigned specialist HR topics, including quality gates and controls
- Drive lean administration, process optimization, and automation initiatives
- Implement Shared Services projects and ensure quality and compliance
- Continuously improve performance, processes, and stakeholder relationships in line with Hof HR standards
- Stakeholder Management & Communication
- Serve as a key representative of HR Operations internally and externally
- Maintain effective communication with employees, line managers, HR Business Partners, and other stakeholders
- Act as central point of contact for specialist HR service topics
- Performance Management & Reporting
- Define, track, and evaluate performance using KPIs and operational metrics
- Manage, complete, and publish regular HR Operations reporting
- Present service performance and improvement initiatives to relevant stakeholders
- Several years’ experience in HR or a related field (HR Manager or Senior HR Advisor experience preferred)
- Strong HR operations and shared services experience
- Proven ability to lead and develop operational teams
- Strong process improvement and stakeholder management skills
- Payroll knowledge essential
- Experience delivering HR projects successfully
- CIPD Level 5
HR Operations Manager employer: Antal International Network
Contact Detail:
Antal International Network Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HR Operations Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in HR or related fields. A friendly chat can lead to insider info about job openings or even referrals that could give you the edge.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their HR operations and think about how your experience aligns with their needs. This will help you stand out as a candidate who truly gets them.
✨Tip Number 3
Practice your responses to common HR interview questions. Focus on your leadership style, process improvement examples, and how you've handled complex HR issues in the past. Confidence is key!
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can keep you top of mind and show your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’re the perfect fit.
We think you need these skills to ace HR Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the HR Operations Manager role. Highlight your relevant experience in HR operations, leadership, and process improvement. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Share specific examples of your achievements in HR and how you can contribute to our goals at StudySmarter.
Showcase Your Skills: Don’t forget to highlight your key skills that align with the job description, like stakeholder management and process optimisation. We love seeing candidates who can demonstrate their expertise in these areas!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves!
How to prepare for a job interview at Antal International Network
✨Know Your HR Operations Inside Out
Make sure you brush up on your HR operations knowledge, especially around compliance and service delivery. Familiarise yourself with the key responsibilities mentioned in the job description, so you can confidently discuss how your experience aligns with their needs.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership and team management experience. Think about times when you've successfully led a team or improved processes, as this will demonstrate your ability to drive a customer-oriented culture and manage operational challenges.
✨Be Ready for Process Improvement Discussions
Since continuous improvement is a big part of the role, come prepared with ideas or examples of how you've optimised HR processes in the past. This shows that you're proactive and understand the importance of efficiency in HR operations.
✨Engage with Stakeholder Management Scenarios
Expect questions about stakeholder management and communication. Prepare to discuss how you've effectively communicated with various stakeholders in previous roles, as this will be crucial for the HR Operations Manager position.
