At a Glance
- Tasks: Engage with customers over the phone and convert enquiries into sales.
- Company: Join a supportive team in a growing sales environment.
- Benefits: Earn £12.71 per hour with hybrid working and career progression.
- Other info: Flexible shifts available, ideal for students balancing studies and work.
- Why this job: Perfect for confident communicators who love helping customers succeed.
- Qualifications: Great communication skills; sales experience is a plus but not required.
The predicted salary is between 12 - 12 € per hour.
Are you confident on the phone, target-driven, and passionate about delivering excellent customer service? We are looking for motivated and enthusiastic Sales Call Centre Agents to join our growing team. In this role, you will be responsible for contacting customers who have made enquiries online or abandoned their baskets, helping guide them through the sales process and converting leads into successful sales.
Key Responsibilities
- Contact and engage with web leads and abandoned basket customers
- Build rapport and understand customer needs
- Convert enquiries into sales opportunities
- Provide excellent customer service throughout the customer journey
- Accurately update customer information and call notes
- Work towards individual and team sales targets
- Maintain a professional and positive attitude at all times
What We’re Looking For
- Excellent communication and listening skills
- Previous sales or call centre experience preferred but not essential
- Confident and professional telephone manner
- Target-driven with a positive attitude
- Good computer and organisational skills
- Ability to work both independently and as part of a team
Working Hours
- Shifts are provided on a rota basis across the following hours:
- Monday – Friday: 4:00pm – 8:00pm
- Saturday: 9:00am – 5:30pm
- Sunday: 10:00am – 4:00pm
What We Offer
- £12.71 per hour
- Temporary to Permanent opportunity
- Hybrid working arrangement
- Supportive team environment
- Ongoing training and development
- Opportunity for long-term career progression
If you enjoy speaking with customers, thrive in a fast-paced environment, and are looking for a new opportunity in sales, we’d love to hear from you.
Part Time - Telesales Executive in Sheffield employer: Ant Marketing
Join a dynamic and supportive team as a Part Time Telesales Executive, where your passion for customer service and sales can truly shine. With a hybrid working arrangement, ongoing training, and clear pathways for career progression, we foster a positive work culture that values your contributions and encourages personal growth. Located in a vibrant area, this role offers the perfect blend of flexibility and opportunity for those looking to make a meaningful impact in their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Part Time - Telesales Executive in Sheffield
✨Tip Number 1
Get to know the company and its products inside out. When you’re on that call, showing genuine interest and knowledge can really set you apart from the crowd. It’s all about making that connection!
✨Tip Number 2
Practice your pitch! Role-playing with a friend or in front of a mirror can help you sound more confident and natural on the phone. Remember, it’s not just about selling; it’s about helping customers find what they need.
✨Tip Number 3
Stay positive and resilient. Rejections are part of the game, but keeping a cheerful attitude will not only help you bounce back but also make your calls more enjoyable for customers. Positivity is contagious!
✨Tip Number 4
Don’t forget to follow up! If a customer shows interest but doesn’t commit right away, a friendly follow-up call can make all the difference. It shows you care and keeps you on their radar.
We think you need these skills to ace Part Time - Telesales Executive in Sheffield
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for customer service shine through. We want to see that you're excited about the role and ready to engage with customers!
Tailor Your Experience:Make sure to highlight any relevant experience you have, even if it’s not directly in sales. We love seeing how your skills can translate into this role, so don’t hold back!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key points stand out and are easy to read.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role!
How to prepare for a job interview at Ant Marketing
✨Know Your Product
Before the interview, make sure you understand the products or services the company offers. This will help you answer questions confidently and show your enthusiasm for the role.
✨Practice Your Pitch
Since this role involves telesales, practice a short sales pitch. You might be asked to demonstrate how you would engage with a customer over the phone, so being prepared can really set you apart.
✨Showcase Your Listening Skills
During the interview, highlight your ability to listen and respond to customer needs. Use examples from past experiences where you successfully built rapport and converted leads into sales.
✨Be Ready for Role-Play
Expect some role-play scenarios during the interview. This is a common practice in sales interviews. Stay calm, be professional, and remember to maintain a positive attitude throughout.
