Customer Service Advisors in Sheffield

Overview

Join to apply for the Customer Service Advisors role at Ant Marketing.

Customer Service Advisors

We are looking for a high volume of full-time inbound call centre agents to work for us. You will be based at our Church Street office, located in Sheffield City Centre. We are only able to consider applicants within a 1 hour commuting distance of our Sheffield offices. Please note this is an office-based role.

Hours

• Monday – Sunday 7am-11pm (Full flexibility is required between these hours)
• Between 37.5 – 40 hours per week

Wage

• £12.21 per hour – This is paid on a monthly basis.

Responsibilities

• Taking inbound and making outbound calls
• Providing excellent customer service
• Updating records
• Escalating calls where necessary

Candidate requirements

• Comfortable speaking on the phone
• Able to use a computer/laptop
• Previous call centre experience is an advantage, but not essential as full training will be given
• Previous customer service experience is advantageous

Contract type

• Temporary

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Other

Industries

• Outsourcing and Offshoring Consulting