Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and motivate a dynamic sales team to achieve targets and deliver exceptional customer service.
- Company: Join Ant Marketing, a growing company with a vibrant team culture.
- Benefits: Competitive salary, flexible hours, and opportunities for career progression.
- Why this job: Make a real impact by driving team success and enhancing customer experiences.
- Qualifications: Experience in team management and excellent communication skills are essential.
- Other info: Office-based role with a supportive environment and ongoing training.
The predicted salary is between 26000 - 36400 £ per year.
Company: Ant Marketing
Location: Church Street Office (must be within 45 minutes commuting distance)
Due to expansion, we are looking to grow our successful management team.
Responsibilities
- Motivate the team by delivering daily briefs and giving encouragement
- Report and provide feedback to the Operations Manager
- Manage client expectations and report to them on a daily basis
- Performance management of agents (coaching, feedback, GROW plans)
- Manage agent conduct through ROD’s & disciplinary meetings
- Complete Return‑To‑Work interviews and manage staff absence
- Provide ongoing training & coaching for the team
- Carry out other reasonable ad‑hoc duties
- Resolve customer escalations through manager call‑backs
- Agent support: provide guidance and assistance to agents handling complex or escalated tickets, ensuring they have the necessary information and tools to resolve customer issues
Qualifications / Essential Skills
- Hard working, self‑motivated and dedicated
- Team Manager experience in either a call centre or face‑to‑face sales environment
- Excellent communication skills (verbal and written)
- Strong IT skills (support staff using multiple systems)
- Excellent spelling and grammar
- Strong analytical skills and attention to detail
- Ability to motivate a team to achieve all relevant KPI’s
Hours / Contract
- Full‑time, 40 hours per week
- Fully flexible between Monday – Saturday 8am – 8pm
- Office‑based role; must be within a reasonable commuting distance (45 minutes) of our Church Street Office
- Contract: Permanent
Pay
£26,000 p.a. plus pay progression
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Sales and Business Development
Industries Outsourcing and Offshoring Consulting
Sales Team Manager employer: Ant Marketing
Contact Detail:
Ant Marketing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Team Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the sales industry and let them know you're on the hunt for a Sales Team Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to team management and sales performance. We recommend doing mock interviews with friends or using online resources to get comfortable with your responses.
✨Tip Number 3
Showcase your leadership skills during interviews by sharing specific examples of how you've motivated teams in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Sales Team Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Team Manager role. Highlight your experience in managing teams, especially in call centres or sales environments. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Share specific examples of how you've motivated teams and managed client expectations in the past.
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your application is clear and well-written. Pay attention to spelling and grammar – we love detail-oriented candidates who take pride in their work!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Ant Marketing
✨Know Your Team Dynamics
Before the interview, think about how you would motivate and manage a team. Be ready to share specific examples of how you've successfully led teams in the past, especially in a sales environment. This will show your understanding of team dynamics and your ability to inspire others.
✨Master the Art of Communication
Since excellent communication is key for this role, practice articulating your thoughts clearly and confidently. Prepare to discuss how you handle feedback and coaching, as well as how you communicate with clients and team members. Use examples that highlight your verbal and written skills.
✨Showcase Your Analytical Skills
Be prepared to discuss how you use data to drive performance. Think of instances where you've analysed team performance or customer feedback to make improvements. This will demonstrate your attention to detail and your ability to meet KPIs effectively.
✨Prepare for Scenario Questions
Ant Marketing may ask you to resolve hypothetical situations involving team management or customer escalations. Practice responding to these types of questions by outlining your thought process and the steps you would take to resolve issues. This will showcase your problem-solving skills and readiness for the role.
