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- Tasks: Assist customers in Dutch and English via phone, email, and social media.
- Company: Leading customer service company with a focus on quality.
- Benefits: Flexible hours, competitive pay, and growth opportunities after training.
- Why this job: Join a dynamic team and enhance your communication skills while working remotely.
- Qualifications: Fluency in Dutch and English with strong written communication skills.
- Other info: Fast-paced environment with potential for career advancement.
The predicted salary is between 30000 - 42000 £ per year.
A leading customer service company is seeking a fluent Dutch speaker for a remote Customer Service Advisor role. You will handle customer queries via phone, email, and social media in both Dutch and English, ensuring high-quality service.
Candidates must possess excellent written communication skills and be able to maintain quality standards in a fast-paced environment.
The role offers flexible full-time hours, competitive pay, and opportunities for internal growth after training.
Dutch & English Remote Customer Service Advisor employer: Ant Marketing
Contact Detail:
Ant Marketing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dutch & English Remote Customer Service Advisor
✨Tip Number 1
Make sure you brush up on your Dutch and English skills before the interview. Practising common customer service scenarios can really help us stand out as candidates who are ready to hit the ground running.
✨Tip Number 2
Familiarise yourself with the company’s values and customer service approach. This will not only help us answer questions more effectively but also show that we’re genuinely interested in being part of their team.
✨Tip Number 3
Prepare some examples of how we've handled customer queries in the past. Whether it’s through phone, email, or social media, showcasing our experience will demonstrate our ability to maintain quality standards in a fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed and shows that we’re serious about joining the team.
We think you need these skills to ace Dutch & English Remote Customer Service Advisor
Some tips for your application 🫡
Show Off Your Language Skills: Since we're looking for someone fluent in both Dutch and English, make sure to highlight your language proficiency in your application. Use examples that showcase your ability to communicate effectively in both languages.
Tailor Your Application: Take a moment to customise your CV and cover letter for this role. Mention specific experiences that relate to customer service and how you’ve handled queries in the past. We love seeing how you can bring your unique skills to our team!
Keep It Professional Yet Friendly: When writing your application, strike a balance between professionalism and a friendly tone. We want to see your personality shine through while maintaining the quality standards we uphold in customer service.
Apply Through Our Website: To make sure your application gets to us quickly, apply directly through our website. It’s the easiest way for us to review your details and get back to you about the next steps in the process!
How to prepare for a job interview at Ant Marketing
✨Brush Up on Your Language Skills
Since the role requires fluency in both Dutch and English, make sure to practice your language skills before the interview. Try having conversations or writing emails in both languages to ensure you're comfortable switching between them.
✨Know the Company Inside Out
Research the customer service company thoroughly. Understand their values, mission, and the type of service they provide. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Prepare for Common Customer Scenarios
Think about common customer service scenarios you might face in this role. Prepare examples of how you've handled difficult customers or resolved issues in the past. This will demonstrate your problem-solving skills and ability to maintain quality standards.
✨Showcase Your Communication Skills
Since excellent written communication is key, be ready to showcase this during the interview. You might be asked to respond to a mock customer query, so practice writing clear and concise responses in both languages to impress your interviewers.
