User Growth and Operations Senior Manager

In a world with so many digital payment options, Ant Group brings mobile payment technology and marketing tools together for simplicity and success. Known as borderless payment, Alipay+ is accepted by global merchants online and in-store across over 55 countries and regions for convenient payment at home and abroad. It connects millions of global merchants with over 1 billion users of the mobile payment app. Leveraging on the tremendous success of AliPay+, we are now creating new services and tools for further growth. This role will help bring to market and develop AliPay+ Global Remittance. Our vision is to provide more inclusive and convenient payment and financial solutions for global cross-border consumers and sellers.

You will be a key member of Ant Group's international team to help achieve the company’s global vision.

What you’ll do:

• Partnering with over 100 global money transfer operators and financial institutions, Ant and Alipay+ Global Remittance provides customers with secure, convenient, and inclusive P2P transfer, tuition payment, and payroll services in more than 200 countries and regions across the world.
• Target the growth of Ant's Global Remittance business and integrate internal and external resources to drive rapid user growth.
• Independently develop cross-border remittance user growth strategies and be responsible for user growth model construction, new user acquisition, user retention operation, and optimise user growth plan through data tracking and analysing.
• Manage the full life cycle of cross-border remittance users while developing and executing effective plans to improve user acquisition, retention, and conversion rate.
• Build a user rewards system for cross-border remittances, develop multi-channel traffic plans to empower business growth goals.
• Data-driven and result-oriented and able to design efficient growth experiments to optimise user conversion funnels and explore new user growth methods.

What we’re looking for:

• Deep experience in Internet product/super app operations and/or user growth.
• Analytical/data focused, clear logical thinking, strong communication skills, coordination and execution ability.
• Understanding the best practices of Internet product growth and able to learn quickly and innovate continuously.
• Familiarity in a complex matrix environment - excellent teamwork, and able to coordinate cross-functional cross-departmental to solve complex problems.
• Experienced in international markets, user 0-1 program development and operation, cross-border remittance industry experience or cross-cultural work experience is preferred although not mandatory.
• Consideration for a marketing focused/lead user growth specialist – familiar with traffic and branding resources, related programmes etc. will be considered.