Customer Success - Sales, Sr Associate (m/f/d) in London

We drive the innovations that shape the way we live and connect. Our technology is central to the Era of Pervasive Intelligence, from self-driving cars to learning machines. We lead in chip design, verification, and IP integration, empowering the creation of high-performance silicon chips and software content. Join us to transform the future through continuous technological innovation.

You are a motivated, strategic thinker who thrives in dynamic environments and excels at building lasting relationships. You have a passion for understanding customer needs and are skilled at navigating complex organizational structures to deliver impactful solutions. Your curiosity drives you to learn about emerging technologies and competitors, enabling you to create innovative, ROI‐based proposals that align with customer business initiatives. You are adept at collaborating across global teams, communicating effectively with stakeholders at all levels, and supporting account executives in driving sustainable business growth. You approach challenges with resilience and adaptability, always seeking ways to improve processes and outcomes. Your attention to detail ensures accurate pipeline management and administrative excellence, while your customer‐centric mindset keeps satisfaction and engagement at the forefront. You are energized by opportunities to facilitate contract negotiations, support customer engagement efforts, and contribute to a synergistic companywide approach. Above all, you are committed to continuous learning, staying abreast of new and existing products, and delivering value to both Synopsys and its customers.

What You'll Be Doing

• Support the named Enterprise Account Executive to establish a long‐term global account plan, with buy‐in from senior levels of ANSYS organization.
• Understand the regional customer and their internal relationships, including individual decision makers and key influencers.
• Develop knowledge of competitors.
• Identify regional customer’s problems, key business initiatives and create ROI‐based proposals aligned to initiatives and generating business outcomes for customer.
• Develop approach and business case (including required investments) to deliver sustainable growth for regional customers.
• Define potential of the regional account and tie this information into revenue expectations and resource planning.
• Create roadmap for regional customers to drive penetration across ANSYS product lines.
• Monitor regional customer satisfaction and communicate customer concerns to the named Enterprise Account Executive; communicate ANSYS commitment to the customer and manage customer expectations.
• Support customer engagement efforts regionally through frequent customer interaction, program support and activity under GAM guidance.
• Establish relationships with regional customer executives who can serve as business champions for ANSYS.
• Collaborate globally with account teams, product specialists, other functions within ANSYS, remote sites, and business partners to ensure a synergistic, companywide approach to the account.
• Support the named Enterprise Account Executive to facilitate contract negotiations to achieve a win for both sides.
• Maintain pipeline to meet goals and accurately enter data into Salesforce.
• Complete administrative work including but not limited to quotation generation, order processing, delivery, acceptance inspection, NDA and other contract preparation.
• Remain knowledgeable and keep abreast of ANSYS new and existing products.

The Impact You Will Have

• Strengthen Synopsys' presence in the UK by driving account growth and expanding product penetration.
• Enhance customer satisfaction and loyalty through proactive engagement and issue resolution.
• Contribute to revenue growth by identifying new opportunities and aligning solutions with customer business objectives.
• Support enterprise account executives in developing strategic account plans that deliver sustainable results.
• Facilitate seamless contract negotiations, ensuring both customer and company interests are met.
• Improve the efficiency of sales processes through accurate pipeline management and administrative excellence.
• Foster cross‐functional collaboration to deliver comprehensive solutions and maximize customer value.
• Serve as a trusted advisor to regional customers, helping them navigate Synopsys' portfolio and achieve their goals.

What You'll Need

• Bachelor's degree in technical, engineering, business or related field with 2+ years of successful technical sales experience OR 4+ years of successful technical sales experience.
• Ability to manage multiple opportunities and priorities while tracking progress.
• Works under close managerial supervision.
• Fluent in English and in the local language of the territory.
• Travel: up to 50%.
• Strong understanding of enterprise sales processes and account management principles.
• Experience using CRM tools, especially Salesforce, for pipeline and data management.
• Ability to analyze customer needs, competitor activity, and market trends to inform account strategy.
• Proficiency in preparing business cases, quotations, and contract documentation.
• Familiarity with technology solutions, ideally within software, semiconductor, or engineering domains.
• Excellent communication and presentation skills for engaging stakeholders at all levels.

Who You Are

• Knowledge of company's products/services and pricing practices.
• Understanding of engineering analysis and technology.
• Knowledge of the industry or customer(s) a plus.
• General understanding of sales fundamentals and 8 pillars.
• General knowledge of competitors and account ecosystem.
• Works under close managerial supervision.
• Takes initiative identifying customer issues and successfully applies directives.
• Strong problem solving.
• Strong communication and organizational skills.
• Demonstrated executive presentation and persuasion skills.
• Ability to coordinate internal and external ecosystems.
• Strong networking and relationship management skills.
• Strong collaboration skills.

The Team You'll Be A Part Of

You’ll join a dedicated sales team focused on ensuring our customers have access to all the products they need. The team collaborates closely with account executives, product specialists, and business partners across the globe to deliver tailored solutions and drive sustained growth. Together, we champion customer success, foster innovation, and support Synopsys' leadership in technology.

Rewards and Benefits

We offer a comprehensive range of health, wellness, and financial benefits to cater to your needs. Our total rewards include both monetary and non‐monetary offerings. Your recruiter will provide more details about the salary range and benefits during the hiring process.