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- Tasks: Lead the Service Desk team and enhance internal tech support processes.
- Company: A dynamic digital transformation company based in Leeds.
- Benefits: Competitive salary, flexible working hours, and employee ownership opportunities.
- Why this job: Join a forward-thinking team and tackle exciting IT challenges.
- Qualifications: Experience in a technical lead role and a passion for learning new tech.
- Other info: Great career growth potential in a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
A growing digital transformation company in Leeds is seeking a Service Desk Lead to manage its internal technology environment. This role involves providing exceptional support, driving process improvements, and solving strategic IT problems.
Candidates should have hands-on experience in a technical lead role and a commitment to continuous learning in areas like Cloud and AI.
Perks include a competitive salary, flexible working, and participation in employee ownership through the Employee Ownership Trust.
Technology Owner: IT Ops & Service Desk Lead in Leeds employer: Answer Digital Limited
Contact Detail:
Answer Digital Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technology Owner: IT Ops & Service Desk Lead in Leeds
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend meetups, and connect with people on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, be ready to discuss your hands-on experience and how you've tackled IT challenges in the past. Real-life examples can make you stand out.
✨Tip Number 3
Stay updated on trends! Since this role involves Cloud and AI, make sure you're clued up on the latest developments. Share your insights during interviews to demonstrate your commitment to continuous learning.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are genuinely interested in joining our team. It shows initiative and gives us a better sense of who you are.
We think you need these skills to ace Technology Owner: IT Ops & Service Desk Lead in Leeds
Some tips for your application 🫡
Show Your Technical Skills: Make sure to highlight your hands-on experience in a technical lead role. We want to see how you've tackled IT problems and driven process improvements in your previous jobs.
Emphasise Continuous Learning: Since we're all about growth, mention any recent courses or certifications you've completed, especially in Cloud and AI. It shows us you're committed to staying ahead in the tech game.
Tailor Your Application: Don’t just send a generic CV! We love it when candidates tailor their applications to our job description. Make sure to align your skills and experiences with what we’re looking for in a Service Desk Lead.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Answer Digital Limited
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around IT operations and service desk management. Be ready to discuss your hands-on experience and how you've tackled strategic IT problems in the past.
✨Showcase Your Process Improvement Skills
Prepare examples of how you've driven process improvements in previous roles. Think about specific challenges you faced and how your solutions made a difference. This will demonstrate your proactive approach and commitment to continuous learning.
✨Emphasise Your Adaptability
With the rapid changes in technology, it's crucial to show that you're adaptable. Talk about your experiences with Cloud and AI, and how you've kept up with industry trends. This will highlight your commitment to staying current in a fast-paced environment.
✨Engage with the Company Culture
Research the company’s values and culture before the interview. Be prepared to discuss how you align with their mission and how you can contribute to their employee ownership model. This shows that you’re not just looking for a job, but a place where you can grow and make an impact.
