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- Tasks: Lead IT support services and ensure network reliability for a dynamic team.
- Company: A growing digital transformation consultancy with a focus on innovation.
- Benefits: Competitive salary, flexible working options, and employee ownership opportunities.
- Why this job: Take charge of IT operations and make a real impact in a supportive environment.
- Qualifications: Hands-on IT support experience and a passion for continuous development.
- Other info: Join a vibrant team and enjoy excellent career growth potential.
The predicted salary is between 43200 - 72000 £ per year.
A growing digital transformation consultancy is seeking a Service Desk Lead to take full ownership of their internal IT environment. This role involves managing technology support services, IT security, and network reliability for a team of over 130 staff.
The ideal candidate will have hands-on support experience, a commitment to ongoing development, and the autonomy to manage IT operations independently.
The company offers a competitive salary, flexible working options, and numerous employee benefits, including ownership opportunities after 12 months.
Service Desk Lead: IT Ops, Security & Automation (Hybrid) in Leeds employer: Answer Digital Limited
Contact Detail:
Answer Digital Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Desk Lead: IT Ops, Security & Automation (Hybrid) in Leeds
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or at industry events. A friendly chat can give us insights into the company culture and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching common questions for Service Desk Leads. We should also think about our past experiences that showcase our hands-on support skills and how we’ve managed IT operations independently.
✨Tip Number 3
Showcase our commitment to ongoing development! Bring up any relevant certifications or training during the interview. It’s all about demonstrating that we’re keen to grow and adapt in this fast-paced digital world.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can tailor our submission to highlight how we fit the role perfectly.
We think you need these skills to ace Service Desk Lead: IT Ops, Security & Automation (Hybrid) in Leeds
Some tips for your application 🫡
Show Your Experience: Make sure to highlight your hands-on support experience in your application. We want to see how you've tackled IT challenges in the past and what you've learned from them.
Demonstrate Your Autonomy: Since this role requires you to manage IT operations independently, share examples of when you've taken the lead on projects or initiatives. We love seeing candidates who can take ownership!
Commitment to Development: Let us know about your commitment to ongoing development. Whether it's courses, certifications, or self-study, we want to see how you're keeping your skills sharp and staying up-to-date with industry trends.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Answer Digital Limited
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge related to IT support, security, and network reliability. Be prepared to discuss specific technologies you've worked with and how you've handled challenges in those areas.
✨Showcase Your Leadership Skills
As a Service Desk Lead, you'll need to demonstrate your ability to manage a team effectively. Think of examples where you've led a project or improved a process, and be ready to share how you motivate and develop your team.
✨Emphasise Continuous Development
This role values ongoing development, so highlight any training or certifications you've pursued. Discuss how you stay updated with industry trends and how you plan to continue growing in your role.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-world scenarios. Practice articulating your thought process when faced with common IT issues, and be ready to explain how you would handle them in a leadership capacity.
