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For Companies At a Glance
- Tasks: Lead user research teams and deliver actionable insights for impactful digital services.
- Company: Join a leading digital consultancy with a people-first culture.
- Benefits: Competitive salary, growth opportunities, and a supportive work environment.
- Why this job: Shape services that genuinely improve people's lives through ethical design.
- Qualifications: Expertise in qualitative and quantitative research methods and strong leadership skills.
- Other info: Be part of a passionate community focused on user-centred design.
The predicted salary is between 36000 - 60000 £ per year.
We’re recruiting on behalf of a leading digital consultancy client of ours, known for delivering large-scale, user‑centred digital services that make a real, measurable impact on people’s lives. This organisation has a strong people‑first culture, valuing collaboration, creativity, and continuous growth. You’ll join a supportive, ambitious Experience Design community passionate about ethical, needs‑based design, not dark patterns or marketing‑led solutions.
The role
As a User Researcher Lead (Manager), you’ll be responsible for delivering and assuring high‑quality, actionable user insights that shape service experiences around genuine user needs. You’ll balance hands‑on research with leading and developing teams.
You will:
- Lead and shape user‑centred design teams, ensuring delivery aligned to GDS and NHS Service Standards
- Plan and oversee research programmes across multiple teams and projects
- Champion design thinking, service design, and needs‑based design
- Manage, coach, and develop senior researchers
- Influence stakeholders at all levels, driving decisions through evidence and insight
About you
- Expert in qualitative and quantitative research methods across the Agile lifecycle
- Proven experience defining and leading research strategy
- Highly skilled facilitator and communicator
- Strong stakeholder management and commercial awareness
- Passionate about developing others and contributing to the wider user research community
If you’re looking to lead impactful research at scale and help shape services used by millions, we’d love to hear from you.
User Researcher Lead employer: Anson McCade
Contact Detail:
Anson McCade Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land User Researcher Lead
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend meetups, and connect with fellow User Researchers on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your best user research projects. Include case studies that demonstrate your process and the impact of your work. This will make you stand out when chatting with potential employers.
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios related to user research. Think about how you can showcase your experience in leading teams and influencing stakeholders. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that match your skills. Plus, it’s a great way to get noticed by recruiters who are looking for passionate candidates like you.
We think you need these skills to ace User Researcher Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the User Researcher Lead role. Highlight your expertise in qualitative and quantitative research methods, and don’t forget to showcase your leadership experience in user-centred design teams.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about ethical, needs-based design and how your background makes you a perfect fit for our supportive Experience Design community.
Showcase Your Research Strategy: In your application, be sure to mention any proven experience you have in defining and leading research strategies. We want to see how you’ve influenced stakeholders and driven decisions through evidence and insight.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to lead impactful research at scale!
How to prepare for a job interview at Anson McCade
✨Know Your Research Methods
Make sure you brush up on both qualitative and quantitative research methods. Be ready to discuss how you've applied these techniques in past projects, especially in an Agile environment. This will show your depth of knowledge and experience.
✨Showcase Your Leadership Skills
As a User Researcher Lead, you'll be managing teams. Prepare examples of how you've led and developed researchers in the past. Highlight your coaching style and how you've influenced stakeholders with your insights.
✨Understand the Company Culture
Familiarise yourself with the company's people-first culture and their commitment to ethical design. Be prepared to discuss how your values align with theirs and how you can contribute to their mission of user-centred design.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and decision-making process. Think about challenges you've faced in previous roles and how you overcame them, particularly in relation to user research and stakeholder management.
