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- Tasks: Design and develop applications within the BMC Remedy ITSM suite to enhance user experience.
- Company: Join an award-winning organisation known for its inclusive culture and employee wellbeing.
- Benefits: Competitive salary, hybrid working model, and extensive professional development opportunities.
- Why this job: Make a real impact on secure technology platforms while collaborating with experienced professionals.
- Qualifications: Proven experience as a Remedy Consultant and strong understanding of ITIL best practices.
- Other info: Enjoy a flexible work environment with excellent career growth potential.
The predicted salary is between 68000 - 102000 £ per year.
Location: Hybrid (UK-based - office, client site, and home working)
Security Clearance: Must be eligible for SC clearance
Join an award-winning organisation recognised for excellence in employee wellbeing, innovation, and inclusive working culture. Our client has been formally accredited as a Great Place to Work for Wellbeing and is widely respected for creating environments where people can thrive while delivering high-quality outcomes for complex, high-profile programmes.
With a strong focus on collaboration, modern delivery, and continuous improvement, our client offers professionals the opportunity to work on meaningful, secure technology platforms that directly improve customer and user experience. This is an excellent opportunity for an experienced Remedy Consultant (SC) looking to work in a forward-thinking, supportive environment.
The Role - Remedy Consultant (SC)
As a Remedy Consultant (SC), you will design, develop, and maintain applications within the BMC Remedy ITSM suite. The Remedy Consultant (SC) will work closely with technology and automation teams to enhance and transform enterprise service management platforms, improving both business processes and end-user experience. This role follows a hybrid working model and offers exposure to a broad range of stakeholders and enterprise integrations.
What You'll Be Doing as a Remedy Consultant (SC)
- Design, develop, and customise BMC Remedy applications, including workflows, forms, active links, and filters
- Configure and support ITSM modules such as Incident, Problem, Change, and Asset Management
- Troubleshoot and resolve issues within the Remedy environment
- Optimise application performance, ensuring scalability and long-term sustainability
- Produce and maintain technical documentation, including design specifications and user guides
- Collaborate with cross-functional teams to integrate Remedy with other enterprise systems
- Provide ongoing support, enhancements, and upgrades to the Remedy platform
Skills & Experience Required
- Proven experience as a Remedy Consultant (SC), Remedy Developer, or similar role
- BMC Remedy ITSM certification
- Strong understanding of the ITIL framework and best practices
- Experience with cloud-based deployments of Remedy applications
- Hands-on experience developing and customising workflows, integrations, and configurations
- Programming or scripting experience (e.g. JavaScript)
- Strong analytical and problem-solving skills
- Confident communicator, able to collaborate effectively at all levels
Security Clearance
SC clearance is required for this role. Candidates must be eligible to obtain SC, including:
- Continuous UK residency for the last 5 years
- Meeting nationality and security vetting requirements
- Some roles may be restricted to sole UK nationals
Why Join as a Remedy Consultant (SC)?
- Work within an award-winning organisation with a strong wellbeing and people-first culture
- Hybrid working model with genuine flexibility
- Access to extensive learning, certification, and professional development opportunities
- Join a collaborative community of experienced technology professionals
- Contribute to secure, enterprise-scale platforms with real user impact
BMC Remedy Consultant in Taunton employer: Anson McCade
Contact Detail:
Anson McCade Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land BMC Remedy Consultant in Taunton
✨Network Like a Pro
Get out there and connect with people in the industry! Attend meetups, webinars, or even local tech events. The more you engage with others, the better your chances of hearing about job openings before they hit the market.
✨Show Off Your Skills
Don’t just tell them what you can do; show them! Create a portfolio or GitHub repository showcasing your BMC Remedy projects. This gives potential employers a tangible look at your skills and experience.
✨Ace the Interview
Prepare for those interviews by practising common questions and scenarios related to BMC Remedy. Be ready to discuss your past experiences and how they relate to the role. Confidence is key, so let your passion for the field shine through!
✨Apply Through Our Website
When you find a role that excites you, apply directly through our website. It not only streamlines the process but also shows your enthusiasm for joining our award-winning team. We’re looking forward to seeing your application!
We think you need these skills to ace BMC Remedy Consultant in Taunton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the BMC Remedy Consultant role. Highlight your experience with BMC Remedy ITSM, cloud deployments, and any relevant certifications. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a perfect fit. Don’t forget to mention your understanding of ITIL best practices and your collaborative spirit.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We love candidates who can demonstrate strong analytical skills and a knack for troubleshooting within the Remedy environment.
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Anson McCade
✨Know Your BMC Remedy Inside Out
Make sure you brush up on your BMC Remedy ITSM knowledge. Familiarise yourself with the latest features, functionalities, and best practices. Being able to discuss specific modules like Incident, Problem, and Change Management will show that you're not just a candidate, but a potential asset.
✨Showcase Your Problem-Solving Skills
Prepare to discuss past experiences where you've tackled complex issues within the Remedy environment. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help demonstrate your analytical skills and how you approach challenges.
✨Communicate Effectively
As a Remedy Consultant, you'll need to collaborate with various teams. Practice articulating your thoughts clearly and confidently. Consider doing mock interviews with friends or colleagues to refine your communication style and ensure you can engage effectively at all levels.
✨Understand the Company Culture
Research the organisation's values and culture, especially their focus on employee wellbeing and collaboration. Be ready to discuss how your personal values align with theirs. This will not only show your interest in the role but also your commitment to contributing positively to their work environment.
