At a Glance
- Tasks: Conduct user research to shape impactful digital services and improve user experiences.
- Company: Join a leading global consultancy with a focus on digital transformation.
- Benefits: Competitive salary, bonus, pension, and excellent benefits package.
- Other info: Hybrid work model with opportunities for professional growth.
- Why this job: Make a real difference in user-centred design for large-scale projects.
- Qualifications: Experience as a User Researcher and strong understanding of Agile methodologies.
The predicted salary is between 55000 - 65000 £ per year.
We're supporting a leading global consultancy that is continuing to expand its Digital Experience and User-Centred Design team. They are looking for an experienced User Researcher to join their Newcastle-based team, working on impactful digital transformation programmes across government and regulated sectors. This is a great opportunity to influence the design of large-scale digital services, working alongside multidisciplinary Agile teams to ensure products are shaped around real user needs.
The Role
- Youll play a key role in understanding user behavior, generating insights and helping teams make evidence-based product decisions.
- Youll be responsible for planning, recruiting and conducting user research activities.
- Running remote and in-person research sessions, analysing findings and presenting recommendations.
- Turning user insights into actionable improvements for design and development teams.
- Collaborating with Product Managers, Service Designers and UX Designers in Agile environments.
- Championing user-centred design practices across complex transformation programmes.
What Theyre Looking For
- Commercial experience as a User Researcher.
- Strong understanding of GDS standards and delivering GDS-aligned services.
- Experience working within Agile delivery teams.
- Confidence facilitating research sessions and engaging with stakeholders.
- Ability to translate research findings into meaningful product improvements.
- A strong portfolio showcasing user research, usability testing, personas, user journeys and UX artefacts.
The Package
- Company bonus.
- Pension.
- Excellent benefits package.
If youre passionate about creating user-focused digital services and want to work on meaningful transformation programmes within a leading consultancy, this could be the next step in your career.
User Researcher in Sunderland employer: ANSON MCCADE
Anson McCade is an exceptional employer that prioritises employee well-being and professional growth, offering a flexible remote working environment in the UK. With a strong focus on security and digital transformation, employees benefit from comprehensive training programmes and clear pathways for career advancement, all while contributing to impactful projects alongside talented teams and senior stakeholders.
