At a Glance
- Tasks: Design and implement AI-driven contact centre solutions using AWS Connect.
- Company: Anson Mccade, a forward-thinking tech company in the UK.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Collaborate with experts in security, risk, and compliance.
- Why this job: Join a dynamic team and shape the future of contact centre technology.
- Qualifications: Experience with AWS Connect and a passion for innovative tech solutions.
The predicted salary is between 50000 - 65000 £ per year.
Anson Mccade in the United Kingdom is seeking an experienced AWS Connect Engineer to design and implement modern, AI-driven contact centre solutions.
The role focuses on secure, compliant architectures and seamless integration with CRM and core platforms.
You will build and optimise Amazon Connect flows, IVR routing, agent assist, and sentiment analysis while collaborating with security, risk, and compliance teams.
Hybrid work with three days onsite in Nottingham is offered.
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We think you need these skills to ace AI-Driven AWS Connect Engineer — Hybrid (Nottingham)
AWS Connect
AI-Driven Solutions
Contact Centre Solutions
Secure Architectures
Compliance Knowledge
CRM Integration
IVR Routing
