At a Glance
- Tasks: Monitor and troubleshoot network incidents in a fast-paced, collaborative environment.
- Company: Leading tech and managed services organisation with a brand-new command centre.
- Benefits: Competitive salary up to £41,600, extensive training, and flexible benefits.
- Other info: Clear progression pathways and supportive work culture for long-term career growth.
- Why this job: Join a dynamic team and make a real impact on critical infrastructure.
- Qualifications: Experience in NOC or Network Engineering and strong networking fundamentals.
The predicted salary is between 32000 - 41600 £ per year.
Location: Belfast
Onsite | Shift-Based Role
Salary: up to £32k + 30% shift allowance - £41,600
The Opportunity
We are supporting a leading technology and managed services organisation in the search for a 24/7 NOC Engineer to join their brand-new Technology Operations Command Centre in Belfast. This is an exciting opportunity to join a high-performing operations environment responsible for supporting mission-critical customer infrastructure across complex enterprise networks. You will play a key role in monitoring, troubleshooting, and resolving network incidents while working alongside experienced engineering teams in a fast-paced, collaborative setting. This role would suit someone with prior Network Engineering or NOC experience who enjoys problem solving, thrives under pressure, and is looking to develop their career within a large-scale technology operations function.
Working Pattern
- 24/7 shift-based environment
- 4 on / 4 off rotation
- Day shifts: 07:00 - 19:00
- Night shifts: 19:00 - 07:00
Role Overview
As part of the Technology Operations team, you will be responsible for ensuring the availability, stability, and performance of enterprise network environments through proactive monitoring and incident management. You will work across a broad range of technologies and customer environments, supporting critical infrastructure and helping minimise operational disruption through rapid fault diagnosis and resolution.
Key Responsibilities
- Proactively monitor network performance, availability, and capacity using enterprise monitoring tools
- Investigate, troubleshoot, and resolve network incidents across LAN, WAN, SD-WAN, and telecoms environments
- Manage incidents and service requests through to resolution, ensuring accurate documentation and communication throughout
- Operate within agreed SLAs to deliver high levels of service and timely incident resolution
- Perform routine health checks, preventative maintenance, firmware updates, and minor configuration changes
- Produce clear technical documentation, incident reports, and shift handover notes
- Escalate complex issues to senior engineering teams or third-party suppliers where appropriate
- Communicate effectively with customers, vendors, and internal stakeholders during live incidents
Skills & Experience
- Previous experience working within a NOC, Network Operations, or Network Engineering environment
- Strong understanding of networking fundamentals including TCP/IP, DNS, VLANs, LAN/WAN technologies, and routing protocols such as BGP and OSPF
- Experience troubleshooting routing and switching technologies in enterprise environments
- Exposure to multi-vendor technologies such as Cisco, Juniper, Palo Alto, and AWS
- Familiarity with monitoring and ticketing platforms such as SolarWinds, PRTG, ServiceNow, or BMC Remedy
- Ability to work effectively within a fast-paced, shift-based operational environment
Qualifications
- CCNA or equivalent networking certification desirable
- CCNP, JNCIA, or related certifications advantageous
- Eligibility to obtain Security Clearance required
Personal Attributes
- Strong analytical and problem-solving skills
- Calm and methodical approach during high-severity incidents
- Excellent attention to detail and documentation standards
- Team-oriented mindset with the confidence to take ownership of issues and resolutions
What's on Offer
- Extensive technical training and professional development opportunities
- Clear progression pathways within Network Engineering and Technology Operations
- Competitive annual leave allowance with options to purchase additional days
- Company pension scheme and flexible benefits package
- Supportive, collaborative working environment with long-term career opportunities
If you are looking to build your career within a modern Technology Operations environment supporting enterprise-scale infrastructure, we would be keen to speak with you.
NOC Engineer employer: ANSON MCCADE
Join a leading technology and managed services organisation in Belfast, where you'll thrive in a dynamic 24/7 NOC environment that prioritises employee growth and collaboration. With extensive technical training, clear progression pathways, and a supportive work culture, this role offers not just a job, but a meaningful career in network operations. Enjoy competitive benefits, including a generous salary package and flexible working arrangements, all while contributing to mission-critical infrastructure.
StudySmarter Expert Advice🤫
We think this is how you could land NOC Engineer
✨Tip Number 1
Network, network, network! Get out there and connect with people in the industry. Attend tech meetups, join online forums, or even hit up LinkedIn. The more connections you make, the better your chances of landing that NOC Engineer role.
✨Tip Number 2
Prepare for those interviews like a pro! Research common NOC Engineer interview questions and practice your answers. Don’t forget to showcase your problem-solving skills and how you handle high-pressure situations – that’s what they’re looking for!
✨Tip Number 3
Show off your technical skills! If you’ve got experience with tools like SolarWinds or PRTG, make sure to highlight that in conversations. Bring examples of how you’ve used these tools to troubleshoot issues effectively.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can give you a leg up. Plus, it shows you’re serious about joining our team in Belfast!
We think you need these skills to ace NOC Engineer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the NOC Engineer role. Highlight your relevant experience in network operations and any specific technologies mentioned in the job description. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your previous experiences have prepared you for the challenges of a 24/7 NOC environment. Let us know why you’d be a great fit for our team.
Show Off Your Problem-Solving Skills:In your application, don’t forget to showcase your analytical and problem-solving abilities. Share examples of how you've tackled network incidents or improved processes in past roles. We love seeing candidates who thrive under pressure!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values!
How to prepare for a job interview at ANSON MCCADE
✨Know Your Networking Basics
Brush up on your understanding of networking fundamentals like TCP/IP, DNS, and VLANs. Be ready to discuss how these concepts apply in real-world scenarios, especially in a NOC environment. This will show that you have the technical foundation needed for the role.
✨Demonstrate Problem-Solving Skills
Prepare to share specific examples of how you've tackled network incidents in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will highlight your analytical skills and calm approach during high-pressure situations.
✨Familiarise Yourself with Tools
Get to know the monitoring and ticketing platforms mentioned in the job description, like SolarWinds or ServiceNow. If you have experience with these tools, be ready to discuss how you've used them to manage incidents effectively.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, shift patterns, and opportunities for professional development. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
