At a Glance
- Tasks: Monitor and troubleshoot network incidents in a fast-paced, collaborative environment.
- Company: Leading tech and managed services organisation with a brand-new command centre.
- Benefits: Competitive salary, extensive training, clear progression pathways, and flexible benefits.
- Other info: Supportive environment with long-term career opportunities and professional development.
- Why this job: Join a dynamic team and make a real impact on critical infrastructure.
- Qualifications: Experience in NOC or Network Engineering and strong networking fundamentals.
The predicted salary is between 32000 - 41600 £ per year.
Location: Belfast
Onsite | Shift-Based Role
Salary: up to £32k + 30% shift allowance - £41,600
The Opportunity
We are supporting a leading technology and managed services organisation in the search for a 24/7 NOC Engineer to join their brand-new Technology Operations Command Centre in Belfast. This is an exciting opportunity to join a high-performing operations environment responsible for supporting mission-critical customer infrastructure across complex enterprise networks. You will play a key role in monitoring, troubleshooting, and resolving network incidents while working alongside experienced engineering teams in a fast-paced, collaborative setting. This role would suit someone with prior Network Engineering or NOC experience who enjoys problem solving, thrives under pressure, and is looking to develop their career within a large-scale technology operations function.
Working Pattern
- 24/7 shift-based environment
- 4 on / 4 off rotation
- Day shifts: 07:00 - 19:00
- Night shifts: 19:00 - 07:00
Role Overview
As part of the Technology Operations team, you will be responsible for ensuring the availability, stability, and performance of enterprise network environments through proactive monitoring and incident management. You will work across a broad range of technologies and customer environments, supporting critical infrastructure and helping minimise operational disruption through rapid fault diagnosis and resolution.
Key Responsibilities
- Proactively monitor network performance, availability, and capacity using enterprise monitoring tools
- Investigate, troubleshoot, and resolve network incidents across LAN, WAN, SD-WAN, and telecoms environments
- Manage incidents and service requests through to resolution, ensuring accurate documentation and communication throughout
- Operate within agreed SLAs to deliver high levels of service and timely incident resolution
- Perform routine health checks, preventative maintenance, firmware updates, and minor configuration changes
- Produce clear technical documentation, incident reports, and shift handover notes
- Escalate complex issues to senior engineering teams or third-party suppliers where appropriate
- Communicate effectively with customers, vendors, and internal stakeholders during live incidents
Skills & Experience
- Previous experience working within a NOC, Network Operations, or Network Engineering environment
- Strong understanding of networking fundamentals including TCP/IP, DNS, VLANs, LAN/WAN technologies, and routing protocols such as BGP and OSPF
- Experience troubleshooting routing and switching technologies in enterprise environments
- Exposure to multi-vendor technologies such as Cisco, Juniper, Palo Alto, and AWS
- Familiarity with monitoring and ticketing platforms such as SolarWinds, PRTG, ServiceNow, or BMC Remedy
- Ability to work effectively within a fast-paced, shift-based operational environment
Qualifications
- CCNA or equivalent networking certification desirable
- CCNP, JNCIA, or related certifications advantageous
- Eligibility to obtain Security Clearance required
Personal Attributes
- Strong analytical and problem-solving skills
- Calm and methodical approach during high-severity incidents
- Excellent attention to detail and documentation standards
- Team-oriented mindset with the confidence to take ownership of issues and resolutions
What's on Offer
- Extensive technical training and professional development opportunities
- Clear progression pathways within Network Engineering and Technology Operations
- Competitive annual leave allowance with options to purchase additional days
- Company pension scheme and flexible benefits package
- Supportive, collaborative working environment with long-term career opportunities
If you are looking to build your career within a modern Technology Operations environment supporting enterprise-scale infrastructure, we would be keen to speak with you.
NOC Engineer in Newtownabbey employer: ANSON MCCADE
Join a leading technology and managed services organisation in Belfast, where you will thrive in a dynamic 24/7 NOC environment. With extensive training and clear career progression pathways, this role offers not only competitive salary packages but also a supportive and collaborative work culture that values your growth and development. Experience the unique advantage of working in a brand-new Technology Operations Command Centre, contributing to mission-critical infrastructure while enjoying a flexible benefits package.
StudySmarter Expert Advice🤫
We think this is how you could land NOC Engineer in Newtownabbey
✨Tip Number 1
Network, network, network! Get out there and connect with people in the industry. Attend tech meetups, join online forums, or even hit up LinkedIn. The more connections you make, the better your chances of hearing about job openings before they’re even advertised.
✨Tip Number 2
Prepare for interviews like a pro! Research the company and its tech stack, and be ready to discuss how your experience aligns with their needs. Practise common interview questions and have some examples ready that showcase your problem-solving skills in high-pressure situations.
✨Tip Number 3
Don’t just apply through job boards; head straight to our website! We often have exclusive listings and it shows initiative. Plus, it’s a great way to get familiar with our culture and values before you even step into an interview.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in making you memorable. It shows your enthusiasm for the role and gives you another chance to reiterate why you’re the perfect fit for the NOC Engineer position.
We think you need these skills to ace NOC Engineer in Newtownabbey
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the NOC Engineer role. Highlight your relevant experience in network operations and any specific technologies mentioned in the job description. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your previous experiences have prepared you for the challenges of a 24/7 NOC environment. Let us know why you’re the perfect fit!
Show Off Your Problem-Solving Skills:In your application, don’t forget to showcase your analytical and problem-solving abilities. Share examples of how you've tackled network incidents in the past. We love seeing candidates who thrive under pressure and can think on their feet!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy to do!
How to prepare for a job interview at ANSON MCCADE
✨Know Your Networking Basics
Brush up on your networking fundamentals like TCP/IP, DNS, and VLANs. Be ready to discuss how these concepts apply to real-world scenarios, especially in a NOC environment. This shows you’re not just familiar with the terms but can also use them effectively.
✨Showcase Your Problem-Solving Skills
Prepare examples of past incidents you've resolved, particularly under pressure. Highlight your calm and methodical approach during high-severity situations. This will demonstrate your ability to thrive in a fast-paced, shift-based role.
✨Familiarise Yourself with Tools
Get to know the monitoring and ticketing platforms mentioned in the job description, like SolarWinds or ServiceNow. If you have experience with these tools, be sure to mention it. If not, a quick online tutorial can help you speak confidently about them.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, the technologies used, and the company's approach to incident management. This not only shows your interest in the role but also helps you gauge if the company is the right fit for you.
