Business Solutions Architect in New London

We are seeking an experienced Business Solutions Architect to join a high-performing team responsible for shaping and designing large-scale public sector managed services opportunities. This role sits within a specialist solutioning and bid function, focused on developing compelling, deliverable service solutions for complex public sector programmes. The position plays a key role in opportunity shaping, service design, and bid leadership, ensuring solutions are commercially viable, operationally robust, and aligned with public sector procurement frameworks. This is a business-led solution architecture role, centred on operating model design, service transformation, procurement alignment, and the development of high-quality bid responses.

Key Responsibilities

• Public Sector Opportunity Shaping
  • Lead the qualification and shaping of public sector managed service opportunities, ensuring alignment with client objectives, procurement context, and organisational risk frameworks.
  • Produce qualification papers, solution options, and strategic recommendations for internal governance forums.
  • Interpret procurement documentation such as ITTs, SQs, DPS frameworks, and call-off mechanisms to inform solution strategy and bid approach.
• Bid Strategy & Written Response Leadership
  • Define and own bid strategy and win themes for public sector opportunities.
  • Act as lead author and content owner for core solution sections of competitive bids, including: Service delivery approach, Operating model design, Transition and mobilisation strategy, Transformation roadmaps, Social value and risk management.
  • Ensure responses are compelling, compliant, and aligned with evaluation criteria used within public sector procurements.
  • Review and quality-assure content authored by contributors across the bid team.
• Solution & Service Design
  • Design end-to-end managed service solutions including: Operating and governance models, Front, middle, and back-office service delivery models, Demand, workforce, and capacity planning, Transition, mobilisation, and service stabilisation, Transformation programmes aligned to policy and regulatory outcomes.
  • Ensure solutions are scalable, commercially viable, and compliant with public sector requirements such as transparency, auditability, and value for money.
  • Clearly document solution assumptions, dependencies, risks, and mitigations.
• Social Value & Public Policy Alignment
  • Integrate social value propositions into service design and delivery models.
  • Align solutions with public sector priorities such as: Employment and skills development, Sustainability and environmental outcomes, Community and economic impact.
  • Ensure commitments are measurable, credible, and operationally deliverable.
• Commercial & Contractual Contribution
  • Work closely with commercial and finance teams to develop pricing models and cost narratives that support the solution.
  • Contribute to the design of commercial constructs including fixed-price contracts, outcome-based models, gainshare arrangements, and service credit mechanisms.
  • Provide solution-level insight into contractual risks, performance frameworks, and change mechanisms.
• Leadership & Orchestration
  • Coordinate subject matter experts across delivery teams and partner organisations to build integrated service solutions.
  • Act as a senior leader within bid teams, setting direction, pace, and quality standards.
  • Mentor colleagues in solution design, bid writing, and public sector procurement disciplines.
• Governance & Delivery Handover
  • Lead solution sign-off through internal governance processes.
  • Ensure clear handover from bid to delivery, enabling successful mobilisation and service transition.

Skills & Experience Required

• Extensive experience designing public sector managed services or outsourced service solutions, ideally within complex or regulated environments.
• Proven track record leading solution design and bid writing for major public sector procurements.
• Strong understanding of public sector procurement frameworks, evaluation methodologies, and commercial models.
• Experience embedding social value and transformation outcomes into service design.
• Ability to translate complex service models into clear, persuasive written narratives for evaluation.
• Strong stakeholder management skills with the ability to influence senior leadership, partners, and governance boards.
• Experience mentoring and developing colleagues in solutioning and bid disciplines.