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- Tasks: Lead user research teams and deliver actionable insights for impactful digital services.
- Company: Join a leading digital consultancy with a strong people-first culture.
- Benefits: Competitive salary, growth opportunities, and a supportive community.
- Why this job: Shape user experiences that genuinely improve lives and drive meaningful change.
- Qualifications: Expertise in qualitative and quantitative research methods and strong leadership skills.
- Other info: Be part of a passionate team focused on ethical, needs-based design.
The predicted salary is between 36000 - 60000 ÂŁ per year.
We are recruiting on behalf of a leading digital consultancy client, known for delivering large-scale, userâcentred digital services that make a real, measurable impact on people's lives. This organisation has a strong peopleâfirst culture, valuing collaboration, creativity, and continuous growth. You'll join a supportive, ambitious Experience Design community passionate about ethical, needsâbased design, not dark patterns or marketingâled solutions.
The role involves delivering and assuring highâquality, actionable user insights that shape service experiences around genuine user needs. You will balance handsâon research with leading and developing teams.
You will:
- Lead and shape userâcentred design teams, ensuring delivery aligned to GDS and NHS Service Standards
- Plan and oversee research programmes across multiple teams and projects
- Champion design thinking, service design, and needsâbased design
- Manage, coach, and develop senior researchers
- Influence stakeholders at all levels, driving decisions through evidence and insight
About you:
- Expert in qualitative and quantitative research methods across the Agile lifecycle
- Proven experience defining and leading research strategy
- Highly skilled facilitator and communicator
- Strong stakeholder management and commercial awareness
- Passionate about developing others and contributing to the wider user research community
If you're looking to lead impactful research at scale and help shape services used by millions, we'd love to hear from you.
Seniority level: MidâSenior level
Employment type: Fullâtime
Job function: Information Technology
Industries: Technology, Information and Media, IT Services and IT Consulting, Software Development
User Researcher Lead in London employer: Anson McCade
Contact Detail:
Anson McCade Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land User Researcher Lead in London
â¨Tip Number 1
Network like a pro! Reach out to people in the industry, attend meetups, and connect with fellow User Researchers. You never know who might have the inside scoop on job openings or can refer you directly.
â¨Tip Number 2
Show off your skills! Create a portfolio that highlights your best research projects and insights. When you get the chance to chat with potential employers, use this as a conversation starter to demonstrate your expertise.
â¨Tip Number 3
Prepare for interviews by practising common questions and scenarios related to user research. Think about how you can showcase your experience in leading teams and influencing stakeholdersâthis is your time to shine!
â¨Tip Number 4
Donât forget to apply through our website! Weâve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, weâre always keen to see passionate candidates like you!
We think you need these skills to ace User Researcher Lead in London
Some tips for your application đŤĄ
Tailor Your CV: Make sure your CV speaks directly to the User Researcher Lead role. Highlight your experience with qualitative and quantitative research methods, and donât forget to showcase your leadership skills in managing teams.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why youâre passionate about user-centred design and how your background aligns with our people-first culture. Be genuine and let your personality come through.
Showcase Your Research Strategy: In your application, give us a glimpse of your proven experience in defining and leading research strategies. Share specific examples of how your insights have influenced decisions and shaped service experiences.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. Itâs the best way for us to receive your application and ensures you donât miss out on any important updates from our team!
How to prepare for a job interview at Anson McCade
â¨Know Your Research Methods
Make sure you brush up on both qualitative and quantitative research methods. Be ready to discuss how you've applied these techniques in past projects, especially within Agile environments. This will show your depth of knowledge and experience.
â¨Showcase Your Leadership Skills
As a User Researcher Lead, you'll be managing teams. Prepare examples of how you've led and developed researchers in the past. Highlight your coaching style and how you've influenced team dynamics to achieve user-centred design goals.
â¨Understand the Company Culture
Familiarise yourself with the company's people-first culture and their commitment to ethical design. Be prepared to discuss how your values align with theirs and how you can contribute to their mission of delivering impactful digital services.
â¨Prepare for Stakeholder Engagement
Think about how you've influenced stakeholders in previous roles. Be ready to share specific instances where your insights drove decisions. This will demonstrate your strong stakeholder management skills and commercial awareness, which are crucial for this role.
