At a Glance
- Tasks: Shape user-centred services and conduct impactful research to improve public sector programmes.
- Company: Leading digital consultancy with a focus on innovative solutions.
- Benefits: Competitive daily rate, remote-first work, and the chance to influence design decisions.
- Other info: Opportunity to work on high-profile projects with excellent career growth potential.
- Why this job: Join a dynamic team and make a real difference in user experience for public services.
- Qualifications: Experience in GDS, leading Discovery research, and translating insights into action.
An exciting opportunity has arisen for an experienced SC Cleared User Researcher to join a leading digital consultancy delivering Discovery work across a high-profile public sector programme. This role offers the chance to shape user-centred services from the very beginning, working within multidisciplinary teams to uncover user needs, influence design decisions and improve complex, data-driven services.
To be successful, you'll have strong experience working within GDS, leading Discovery research, conducting qualitative and quantitative research, user interviews, journey mapping and translating research into clear, actionable insights.
Qualitative & quantitative research skills are essential. Skilled in Service Design will be highly desirable and prioritised.
