Agentforce Business Analyst Hybrid Up to £660 p/d Immediate Start Available I’m supporting a major digital transformation programme looking for an Agentforce Business Analyst with strong Salesforce and AI-driven customer journey experience to support the optimisation of conversational platforms and customer engagement services. What we’re looking for The right Agentforce Business Analyst should have: • Experience working with Salesforce (Service Cloud / Agentforce preferred) • Strong business analysis skills including requirements gathering, process mapping and stakeholder engagement • Experience analysing customer journeys, conversational data and operational performance • Understanding of AI-driven solutions, digital engagement platforms or conversational tools • Ability to communicate with both technical and non-technical stakeholders What’s in it for you? Immediate start Hybrid working Up to £660 p/d Inside IR35 Occasional Travel To hear more about the Agentforce Business Analyst role contact Daire McIlhatton at daire.mcilhatton@ansonmccade.com
