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For Companies At a Glance
- Tasks: Lead the design of innovative user experiences and services while mentoring junior designers.
- Company: Join a top-tier UK organization focused on enhancing customer experience and service design.
- Benefits: Collaborate with best-in-class teams and enjoy a dynamic work environment.
- Why this job: Shape impactful designs and elevate your career in a creative, supportive culture.
- Qualifications: Extensive experience in service design, strong leadership skills, and proficiency in design tools required.
- Other info: Opportunity to work on diverse projects and advance service design practices.
The predicted salary is between 43200 - 72000 £ per year.
Lead Service & UX Designer
London – Hybrid (2 days on-site)
£75,000 – £90,000 + benefits
A global design studio is looking for an experienced Service and UX Design Lead to join a high-performing, multi-disciplinary team focused on creating impactful, user-centred services.
The role offers the change for hands-on designers looking to take the next step in their career to begin suppoting as a Lead on client projects while remaining in a hands-on delivery position as a Service/UX Designer.
Key Responsibilities of the Lead Service & UX Designer :
• Lead interaction and service design activities on projects, including client workshops, creative brainstorming, and defining design principles.
• Ensure all design work is deeply rooted in an understanding of the target audience.
• Manage design research relationships with partners and clients, collaborating effectively with internal research teams.
• Oversee all interaction and service design activities at the project level.
• Innovate and evolve service design practices, integrating external and internal expertise.
• Provide constructive feedback and direction to junior team members, accurately assessing their performance and fostering their development.
What You'll Bring as a Lead Service & UX Designer :
• 8+ Proven experience leading/mentoring on service design / UX projects
• Mastery of service design methodologies, with proficiency in relevant tools and templates.
• Comfort in collaborating with stakeholders to conceptualize and produce high-quality, detailed deliverables, including mock-ups, wireframes, prototypes, user stories, journeys, personas, and journey mapping.
• Proficiency with tools such as Adobe Creative Cloud, InVision, Sketch, Axure, and prototyping tools.
The Package:
• £75,000 – 90,000
• Pension scheme
• Company bonus
To hear more about this fantastic opportunity to join an industry leader as their newest Service Design/UX Lead, get in touch with Connor Smyth at Anson McCade on 020 7780 6706.
Lead Service & UX Designer employer: Anson McCade
Contact Detail:
Anson McCade Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Service & UX Designer
✨Tip Number 1
Make sure to showcase your leadership skills in service design. Highlight any previous experiences where you led a team or project, as this role requires extensive experience in overseeing complex design engagements.
✨Tip Number 2
Familiarize yourself with the latest Service Design methodologies and tools. Being well-versed in relevant software like Adobe CC, InVision, and Axure will give you an edge, as these are crucial for delivering high-quality design outputs.
✨Tip Number 3
Prepare to discuss your approach to user research and how you incorporate insights into your design process. This role emphasizes grounding work in a comprehensive understanding of end users, so be ready to share specific examples.
✨Tip Number 4
Think about how you can demonstrate your coaching abilities. Since the position involves guiding junior team members, be prepared to talk about your mentoring experiences and how you've helped others grow in their roles.
We think you need these skills to ace Lead Service & UX Designer
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Lead Service & UX Designer position. Understand the key responsibilities and required experience, so you can tailor your application to highlight relevant skills and experiences.
Showcase Your Experience: In your CV and cover letter, emphasize your extensive experience in leading service design projects. Provide specific examples of past projects where you oversaw complex design engagements and collaborated with multiple designers.
Highlight Your Methodologies: Make sure to mention your expertise in Service Design methodologies. Discuss the tools and templates you are proficient in, such as Adobe CC, InVision, Sketch, and Axure, and how you've used them in previous roles.
Demonstrate Leadership Skills: Illustrate your ability to coach and develop junior team members. Include examples of how you've provided constructive feedback and guided others to maximize their potential in a design context.
How to prepare for a job interview at Anson McCade
✨Showcase Your Design Process
Be prepared to discuss your design process in detail. Highlight how you approach research, ideation, and prototyping, and provide examples of how you've navigated complex design challenges in past projects.
✨Demonstrate Collaboration Skills
Since this role involves working closely with various teams, emphasize your experience in collaborative environments. Share specific instances where you facilitated workshops or brainstorming sessions that led to successful outcomes.
✨Highlight Your Coaching Experience
As a Lead Designer, you'll be expected to mentor junior team members. Discuss your previous experiences in coaching and how you've helped others grow in their roles, providing concrete examples of feedback you've given.
✨Familiarize Yourself with Tools
Make sure you're well-versed in the tools mentioned in the job description, such as Adobe CC, InVision, and Sketch. Be ready to discuss how you've used these tools in your previous work to create high-quality deliverables.
