At a Glance
- Tasks: Lead and mentor a team of engineers while managing critical IT projects.
- Company: Join one of the UK's largest and most dynamic IT Managed Service Providers.
- Benefits: Competitive salary, shift allowance, flexible working, and excellent benefits package.
- Other info: Great career progression opportunities with support for industry certifications.
- Why this job: Be part of exciting public sector projects that impact national infrastructure.
- Qualifications: Experience in team management and understanding of IT infrastructure.
The predicted salary is between 37000 - 37000 £ per year.
Excellent opportunity for experienced IT team managers to join one of the UK's largest most dynamic IT MSP's. It's the perfect time to be jumping on board with lots of exciting projects ongoing in the public sector working with critical national infrastructure systems. This role is very much a people management role but technical skills and knowledge will help along the way.
What you'll be doing:
- Serve as an escalation point for junior engineers and ensure protocols are followed and key issues are escalated to the right team
- Coach and mentor your team of 4 - 8 engineers
- Ensure smooth handovers between teams from days to nights
- Foster a positive working environment promoting a continuous learning ethos
- Communicate with customers to ensure SLA's are met
What's on offer:
- Salary up to £37k - Depending on experience
- £11,100 shift allowance (total comp = £48k)
- Flexible working after onboarding
- Shifts - 7-7, 4 days & 4 nights rotational
- Excellent benefits pack - includes life assurance, health cash plan, 5% pension matched plus much more
- First class career progression and skill up support including paid for industry certifications in the latest tools and tech
- Free on-site parking at modern office facilities
- Optional paid overtime plus more
What do I need?
- Proven experience leading a team of engineers from a performance management perspective
- Understanding of escalation protocols
- Technical knowledge of IT infrastructure, Networks etc
- Proven people manager with ability to lead a positive office culture
- Hands-on technical skills are not necessary but are desirable
- Strong communicator able to communicate with customers in the public and private sector
- Eligible to undergo UK Security clearance checks
IT Shift Lead - Belfast employer: ANSON MCCADE
Join one of the UK's largest and most dynamic IT Managed Service Providers in Belfast, where you'll find a supportive work culture that prioritises continuous learning and employee development. With excellent benefits including a competitive salary, flexible working options, and opportunities for career progression through industry certifications, this role offers a rewarding environment for IT team managers looking to make a meaningful impact in the public sector. Enjoy modern office facilities with free on-site parking and a strong emphasis on fostering a positive team atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land IT Shift Lead - Belfast
✨Tip Number 1
Network like a pro! Get out there and connect with people in the IT industry, especially those who work at MSPs. Attend local meetups or online webinars to make contacts that could help you land that IT Shift Lead role.
✨Tip Number 2
Show off your leadership skills! When chatting with potential employers, share specific examples of how you've successfully managed teams and resolved conflicts. This will highlight your ability to foster a positive working environment.
✨Tip Number 3
Don’t forget to research the company! Knowing about their projects and values can give you an edge during interviews. It shows you're genuinely interested and ready to contribute to their exciting initiatives.
✨Tip Number 4
Apply through our website! We want to see your application directly, and it makes it easier for us to keep track of your progress. Plus, it’s a great way to show your enthusiasm for joining our dynamic team.
We think you need these skills to ace IT Shift Lead - Belfast
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the IT Shift Lead role. Highlight your people management experience and any technical knowledge you have, even if it's not hands-on. We want to see how you can lead a team effectively!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Talk about your leadership style and how you foster a positive working environment. We love seeing genuine enthusiasm for the position!
Showcase Your Communication Skills:Since this role involves communicating with customers and managing a team, make sure your application showcases your strong communication skills. Use clear and concise language, and don’t hesitate to share examples of how you've successfully communicated in past roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about what we do at StudySmarter!
How to prepare for a job interview at ANSON MCCADE
✨Know Your Team Management Skills
Make sure you can talk about your experience in leading teams. Prepare examples of how you've coached and mentored engineers in the past, and be ready to discuss how you foster a positive working environment.
✨Understand the Technical Side
While hands-on technical skills aren't a must, having a solid understanding of IT infrastructure and networks will definitely help. Brush up on key concepts so you can confidently discuss them if they come up during the interview.
✨Communicate Clearly
As this role involves liaising with customers, practice articulating your thoughts clearly. Think about how you would explain complex issues simply and ensure you can demonstrate your strong communication skills.
✨Prepare for Scenario Questions
Expect questions about how you'd handle specific situations, like escalations or team dynamics. Prepare some scenarios from your past experiences that showcase your problem-solving abilities and leadership style.
