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- Tasks: Lead a shift team in 24/7 cloud operations and troubleshoot critical incidents.
- Company: Global tech and consulting business focused on secure cloud services.
- Benefits: Competitive salary, joining bonus, shift premium, private medical insurance, and generous holiday.
- Other info: Ideal for those seeking to grow in a dynamic, mission-critical infrastructure environment.
- Why this job: Gain hands-on experience in high-security cloud environments with real operational responsibility.
- Qualifications: Strong Linux skills, experience in support roles, and knowledge of Kubernetes.
The predicted salary is between 33000 - 51000 £ per year.
Opportunity to join a global technology and consulting business delivering secure cloud services into government and critical national infrastructure environments. You’ll be working on an air-gapped cloud platform, supporting live systems where uptime and incident response are critical. This is a shift-based role with leadership responsibility, acting as the escalation point during live incidents while keeping services running.
What You’ll Be Doing
- Leading a shift team supporting 24/7 cloud operations
- Acting as the main escalation point for critical incidents
- Troubleshooting across Linux, Kubernetes, and networking
- Managing and resolving support tickets
- Following and improving incident runbooks
- Supporting continuous improvement and reducing operational issues
- Mentoring junior engineers
Ideal Background
- Strong Linux experience in a production environment
- Experience in a support / operations role (live systems)
- Exposure to Kubernetes and container platforms
- Experience with Terraform or other IaC tools
- Solid networking knowledge and troubleshooting ability
- Experience leading or coordinating teams is a plus
What You’ll Receive
- £33,000 – £51,000 base salary (level dependent)
- 20% joining bonus (split over 2 years)
- 30% shift premium (once rota starts)
- Performance bonus
- Private medical insurance
- 25 days holiday + 3 additional days for charity work
Requirements
- Sole British national (no dual nationality)
- Eligible for SC clearance (5 years UK residency)
- Willing to work a 24/7 shift pattern onsite in Cheltenham
If you want exposure to high-security cloud environments and real operational responsibility, this is a strong step into complex, mission-critical infrastructure.
Cloud Operations Lead employer: ANSON MCCADE
Contact Detail:
ANSON MCCADE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cloud Operations Lead
✨Tip Number 1
Network like a pro! Reach out to folks in the industry on LinkedIn or at local meetups. We all know that sometimes it’s not just what you know, but who you know that can help you land that Cloud Operations Lead role.
✨Tip Number 2
Prepare for those interviews by brushing up on your Linux and Kubernetes skills. We recommend doing some hands-on practice or even setting up a mini-project to showcase your troubleshooting abilities. Show them you’re the go-to person for critical incidents!
✨Tip Number 3
Don’t forget to highlight your leadership experience! Whether it’s mentoring junior engineers or coordinating teams, we want to see how you’ve stepped up in past roles. Make sure to share specific examples during your interviews.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search. Let’s get you into that high-security cloud environment!
We think you need these skills to ace Cloud Operations Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Linux, Kubernetes, and any leadership roles you've had. We want to see how your skills match up with what we're looking for in a Cloud Operations Lead.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're passionate about cloud operations and how you can contribute to our team. Keep it relevant to the role and show us your personality.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled critical incidents or improved operational processes in the past. We love seeing candidates who can think on their feet and lead a team through challenges.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at ANSON MCCADE
✨Know Your Tech Inside Out
Make sure you brush up on your Linux, Kubernetes, and networking skills. Be ready to discuss specific scenarios where you've troubleshot issues in these areas. The more examples you can provide, the better!
✨Show Leadership Potential
Since this role involves leading a shift team, highlight any previous experience where you've coordinated teams or acted as an escalation point. Share stories that demonstrate your ability to manage incidents effectively.
✨Familiarise Yourself with Incident Management
Understand the importance of incident runbooks and be prepared to discuss how you've followed or improved them in past roles. This shows you're proactive about reducing operational issues.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company's cloud operations and their approach to continuous improvement. This not only shows your interest but also helps you gauge if the company is the right fit for you.