At a Glance
- Tasks: Lead user research to shape services for millions in the public sector.
- Company: Specialist digital consultancy focused on user-centred services.
- Benefits: Flexible hybrid working, professional development, and supportive teams.
- Other info: Work with multidisciplinary teams and influence evidence-based decisions.
- Why this job: Make a real impact on high-stakes public services while growing your career.
- Qualifications: Strong user research portfolio and excellent communication skills.
The predicted salary is between 40000 - 50000 € per year.
This role sits within a specialist digital consultancy delivering evidence-based, user-centred services across the UK public sector. You will lead research that shapes services used by millions, working closely with multidisciplinary teams to ensure decisions are grounded in real user needs.
Key Requirements:
- Security Clearance eligibility (SC) is essential
- Hybrid working, typically 2–3 days per week on client site
- Experience conducting research within or alongside public-sector organisations
What You’ll Do:
- Plan and conduct qualitative and quantitative research across discovery, alpha, beta and live
- Recruit participants, run interviews, usability tests and contextual studies
- Synthesise findings into clear insights that drive service and product decisions
- Work closely with service designers, product managers and delivery teams
- Ensure research aligns with GDS standards and supports evidence-based decision-making
- Communicate findings to stakeholders at all levels
What You’ll Bring:
- Strong portfolio of user research in complex environments
- Experience with a range of research methods and when to apply them
- Ability to turn research into actionable recommendations
- Confidence working with ambiguity and shaping early-stage direction
- Excellent communication and stakeholder-engagement skills
- Full SC-eligibility (UK residency for 5+ years, no restrictions)
What’s On Offer:
- Flexible hybrid working
- Opportunities to influence high-impact public-sector services
- Supportive, multidisciplinary teams
- Clear professional development pathway
User Researcher in City of London employer: ANSON MCCADE
As a User Researcher in our specialist digital consultancy, you will thrive in a supportive and collaborative environment that values evidence-based decision-making. With flexible hybrid working arrangements and a clear pathway for professional development, you will have the opportunity to influence high-impact public-sector services that benefit millions. Join us to work alongside multidisciplinary teams dedicated to understanding real user needs and shaping the future of public services.
StudySmarter Expert Advice🤫
We think this is how you could land User Researcher in City of London
✨Tip Number 1
Network like a pro! Reach out to people in the public sector or those who work as User Researchers. Use LinkedIn, attend meetups, or join relevant online forums. The more connections you make, the better your chances of landing that dream job!
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your user research projects, especially those related to the public sector. Make sure to include case studies that demonstrate how your research led to actionable insights and improved services.
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios specific to user research. Think about how you would approach different research methods and be ready to discuss your past experiences. Confidence is key, so rehearse until you feel ready to shine!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you. Plus, it’s a great way to show your enthusiasm for working with us and the public sector. Let’s get you on board!
We think you need these skills to ace User Researcher in City of London
Some tips for your application 🫡
Showcase Your Research Skills:Make sure to highlight your experience with both qualitative and quantitative research methods. We want to see how you've applied these skills in real-world scenarios, especially within public-sector organisations.
Tailor Your Application:Don’t just send a generic CV and cover letter! We love it when applicants tailor their documents to reflect the specific requirements of the User Researcher role. Mention how your past experiences align with the key responsibilities listed in the job description.
Communicate Clearly:Your ability to communicate findings is crucial. Use clear and concise language in your application to demonstrate your communication skills. We want to see that you can convey complex insights in an understandable way.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at ANSON MCCADE
✨Know Your Research Methods
Make sure you’re well-versed in various research methods, both qualitative and quantitative. Be ready to discuss specific examples from your portfolio where you applied these methods effectively, especially in public sector contexts.
✨Understand the Public Sector Landscape
Familiarise yourself with the unique challenges and needs of public sector organisations. This will help you demonstrate your understanding of how user research can drive service improvements in this environment during the interview.
✨Prepare for Stakeholder Engagement
Think about how you’ve communicated findings to different stakeholders in the past. Be prepared to share examples of how you’ve tailored your communication style to engage various audiences, as this is crucial for the role.
✨Showcase Your Problem-Solving Skills
Be ready to discuss instances where you’ve navigated ambiguity and shaped early-stage direction based on user insights. Highlight your ability to turn complex research into actionable recommendations that align with GDS standards.
