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- Tasks: Troubleshoot and enhance critical national security systems while automating processes.
- Company: Join a leading tech firm focused on national security with a collaborative culture.
- Benefits: Competitive salary, bonuses, hybrid work, and strong learning opportunities.
- Other info: Dynamic role with a clear path into DevOps and platform engineering.
- Why this job: Make a real impact in national security while advancing your engineering skills.
- Qualifications: Experience in software engineering or 2nd/3rd line support with cloud knowledge.
The predicted salary is between 40000 - 65000 £ per year.
Location: Gloucester (Hybrid – 3 days onsite)
Salary: £40,000 – £65,000 + £7,000 DV Bonus + up to 10% bonus + strong benefits
Due to the nature of the work, candidates must be eligible for UK SC & DV Clearance.
Why this role?
Looking to move beyond pure software engineering or support into something more impactful? This is a chance to work on mission-critical national security systems, combining software engineering with real-world problem solving. You’ll be the person who keeps things running, fixes what breaks, and improves systems so they don’t break again.
This role would suit:
- Software engineers wanting a more operational / DevOps-focused role
- 2nd / 3rd line support engineers looking to step up into engineering
What you’ll be doing:
- Troubleshooting and fixing live application issues in secure environments
- Supporting and improving critical systems used in national security
- Automating manual processes (less firefighting, more engineering)
- Working closely with engineers to build more reliable, scalable platforms
- Improving monitoring, observability, and system performance
- Taking part in a shared on-call rota
This role typically sits at around a 50/50 split between support and engineering, with a strong focus on increasing automation over time.
What they’re looking for:
- Background in software engineering OR strong support (2nd/3rd line)
- Experience with Java, JavaScript, or other web technologies
- Knowledge of Linux or Windows (Bash / PowerShell)
- Exposure to cloud platforms (AWS, Azure, or similar)
- Understanding of databases (MongoDB, Elasticsearch etc.)
- Interest in automation, DevOps, or SRE principles
Nice to have:
- Docker or microservices experience
- Monitoring tools (ELK stack etc.)
- Agile / Scrum experience
Why join?
- Work on high-impact, real-world national security projects
- Clear pathway into DevOps / SRE / platform engineering
- Strong learning and development support
- Collaborative, engineering-led environment
- Hybrid working and excellent benefits
Application Support Engineer (Cloud / DevOps) in Cheltenham employer: ANSON MCCADE
Contact Detail:
ANSON MCCADE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Application Support Engineer (Cloud / DevOps) in Cheltenham
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend meetups, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio or GitHub repository showcasing your projects, especially those related to cloud or DevOps. This gives potential employers a taste of what you can do beyond just a CV.
✨Tip Number 3
Prepare for technical interviews by brushing up on your troubleshooting skills. Practice common scenarios you might face as an Application Support Engineer, and be ready to demonstrate your problem-solving approach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Application Support Engineer (Cloud / DevOps) in Cheltenham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the job description. Highlight your background in software engineering or support, and don’t forget to mention any relevant cloud or automation experience!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re excited about this role. Share specific examples of how you've tackled challenges in previous positions, especially those related to troubleshooting and improving systems.
Showcase Your Technical Skills: Be clear about your technical expertise in Java, JavaScript, or any other web technologies. If you’ve worked with cloud platforms like AWS or Azure, make sure to highlight that too – it’s what we’re looking for!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in national security!
How to prepare for a job interview at ANSON MCCADE
✨Know Your Tech Stack
Make sure you brush up on your knowledge of Java, JavaScript, and any other web technologies mentioned in the job description. Be ready to discuss how you've used these in past projects or roles, especially in relation to troubleshooting and fixing live application issues.
✨Show Your Problem-Solving Skills
Prepare examples of how you've tackled real-world problems in a software engineering or support role. Think about specific instances where you improved system performance or automated manual processes, as this will demonstrate your ability to think critically and act decisively.
✨Familiarise Yourself with Cloud Platforms
Since the role involves cloud platforms like AWS or Azure, make sure you understand their basics and can discuss any relevant experience. If you’ve worked with Docker or microservices, be ready to share how that experience could benefit the team.
✨Emphasise Collaboration and Learning
This role is all about working closely with engineers and improving systems. Highlight your experience in collaborative environments, such as Agile or Scrum, and express your eagerness to learn and grow within the DevOps space. This shows you're not just looking for a job, but a place to develop your skills.