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For Companies At a Glance
- Tasks: Design and develop applications within the BMC Remedy ITSM suite to enhance user experience.
- Company: Join an award-winning organisation known for its inclusive culture and employee wellbeing.
- Benefits: Competitive salary, hybrid working model, and extensive professional development opportunities.
- Why this job: Make a real impact on secure technology platforms while collaborating with experienced professionals.
- Qualifications: Proven experience as a Remedy Consultant and strong understanding of ITIL best practices.
- Other info: Enjoy a supportive environment with genuine flexibility and career growth potential.
The predicted salary is between 68000 - 102000 £ per year.
Location: Cardiff; Bath, Bristol, South West - United Kingdom
Type: Permanent
Security Clearance: Must be eligible for SC clearance
Join an award-winning organisation recognised for excellence in employee wellbeing, innovation, and inclusive working culture. Our client has been formally accredited as a Great Place to Work for Wellbeing and is widely respected for creating environments where people can thrive while delivering high-quality outcomes for complex, high-profile programmes.
With a strong focus on collaboration, modern delivery, and continuous improvement, our client offers professionals the opportunity to work on meaningful, secure technology platforms that directly improve customer and user experience. This is an excellent opportunity for an experienced Remedy Consultant (SC) looking to work in a forward-thinking, supportive environment.
The Role - Remedy Consultant (SC)
As a Remedy Consultant (SC), you will design, develop, and maintain applications within the BMC Remedy ITSM suite. The Remedy Consultant (SC) will work closely with technology and automation teams to enhance and transform enterprise service management platforms, improving both business processes and end-user experience. This role follows a hybrid working model and offers exposure to a broad range of stakeholders and enterprise integrations.
What You’ll Be Doing as a Remedy Consultant (SC)
- Design, develop, and customise BMC Remedy applications, including workflows, forms, active links, and filters
- Configure and support ITSM modules such as Incident, Problem, Change, and Asset Management
- Troubleshoot and resolve issues within the Remedy environment
- Optimise application performance, ensuring scalability and long-term sustainability
- Produce and maintain technical documentation, including design specifications and user guides
- Collaborate with cross-functional teams to integrate Remedy with other enterprise systems
- Provide ongoing support, enhancements, and upgrades to the Remedy platform
Skills & Experience Required
- Proven experience as a Remedy Consultant (SC), Remedy Developer, or similar role
- BMC Remedy ITSM certification
- Strong understanding of the ITIL framework and best practices
- Experience with cloud-based deployments of Remedy applications
- Hands-on experience developing and customising workflows, integrations, and configurations
- Programming or scripting experience (e.g. JavaScript)
- Strong analytical and problem-solving skills
- Confident communicator, able to collaborate effectively at all levels
Security Clearance
SC clearance is required for this role. Candidates must be eligible to obtain SC, including:
- Continuous UK residency for the last 5 years
- Meeting nationality and security vetting requirements
- Some roles may be restricted to sole UK nationals
Why Join as a Remedy Consultant (SC)?
- Work within an award-winning organisation with a strong wellbeing and people-first culture
- Hybrid working model with genuine flexibility
- Access to extensive learning, certification, and professional development opportunities
- Join a collaborative community of experienced technology professionals
- Contribute to secure, enterprise-scale platforms with real user impact
Locations
BMC Remedy Consultant in Cardiff, Wales employer: Anson McCade
Contact Detail:
Anson McCade Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land BMC Remedy Consultant in Cardiff, Wales
✨Network Like a Pro
Get out there and connect with folks in the industry! Attend meetups, webinars, or even local tech events. The more people you know, the better your chances of landing that Remedy Consultant gig.
✨Show Off Your Skills
Don’t just talk about your experience; demonstrate it! Create a portfolio showcasing your BMC Remedy projects or any relevant work. This will help us see your capabilities in action and set you apart from the crowd.
✨Ace the Interview
Prepare for those interviews by brushing up on common questions related to BMC Remedy and ITIL practices. Practice your responses and be ready to discuss how you've tackled challenges in past roles. Confidence is key!
✨Apply Through Our Website
Make sure to apply through our website for the best chance at landing the job. We love seeing candidates who take the initiative and show genuine interest in joining our award-winning team!
We think you need these skills to ace BMC Remedy Consultant in Cardiff, Wales
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the BMC Remedy Consultant role. Highlight your relevant experience, especially with BMC Remedy ITSM and any certifications you have. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a great fit. Don’t forget to mention your understanding of ITIL best practices and any cloud-based deployments you've worked on.
Showcase Your Problem-Solving Skills: In your application, be sure to include examples of how you've tackled challenges in previous roles. We love candidates who can demonstrate strong analytical and problem-solving skills, especially in relation to Remedy applications.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Anson McCade
✨Know Your BMC Remedy Inside Out
Make sure you brush up on your BMC Remedy ITSM knowledge. Familiarise yourself with the latest features, workflows, and best practices. Being able to discuss specific examples of how you've designed or customised applications will show your expertise and passion for the role.
✨Understand the ITIL Framework
Since the role requires a strong understanding of ITIL, take some time to review its principles and how they apply to service management. Be ready to discuss how you've implemented ITIL best practices in your previous roles, as this will demonstrate your ability to enhance business processes.
✨Showcase Your Problem-Solving Skills
Prepare to share specific instances where you've troubleshot issues within the Remedy environment. Highlight your analytical skills and how you've optimised application performance in the past. This will help the interviewers see your practical experience and approach to challenges.
✨Communicate Effectively
As a Remedy Consultant, you'll need to collaborate with various teams. Practice articulating your thoughts clearly and confidently. Think about how you can convey complex technical information in a way that's easy for non-technical stakeholders to understand, as this will be crucial in your role.
