At a Glance
- Tasks: Lead high-profile incidents and drive operational excellence in a new command hub.
- Company: Major technology services organisation with a focus on innovation and leadership.
- Benefits: Salary up to £67,500, on-call allowance, matched pension scheme, and uncapped training.
- Other info: Monday to Friday shifts with opportunities for career growth and development.
- Why this job: Shape the future of incident management while influencing service delivery outcomes.
- Qualifications: Extensive Major Incident Management experience and proven leadership skills.
A major technology services organisation is building a new operational command capability in Belfast and is seeking experienced Senior Major Incident Managers to help lead and shape the function. These positions will work closely with the Head of Major Incident Management, taking ownership of high-profile incidents while helping to drive operational excellence, service improvement and best-practice adoption across the wider Major Incident Management team. This is a leadership-focused role suited to professionals who have significant experience owning critical incident response processes, managing senior stakeholder communications, mentoring incident teams and influencing service delivery outcomes.
What's on Offer
- Salary up to £67,500 - D.O.E
- On-call allowance and additional payments
- 5% matched pension scheme
- Uncapped paid certifications and training
- Opportunity to help build and shape a new Belfast Command Hub
- High levels of ownership and influence within a growing operational function
- Monday to Friday shift pattern within a 07:00-19:00 operating window (7.5 hour days)
What You Need
- Extensive hands-on Major Incident Management experience within complex enterprise environments
- Demonstrable experience owning and leading high-severity incidents from initiation through resolution
- Proven leadership experience managing, mentoring or developing Incident Managers and response teams
- Strong stakeholder management skills with the ability to communicate confidently at senior and executive levels
- Experience driving service improvement initiatives and operational best practices
- Strong understanding of ITIL-aligned Incident Management processes
- Eligible to obtain UK SC Security Clearance
Major Incident Manager - Belfast - Multiple positions TLNT1_NI employer: ANSON MCCADE
Join a leading technology services organisation in Belfast, where you will have the opportunity to shape a new operational command capability as a Major Incident Manager. With a strong focus on employee growth, you will benefit from uncapped training and certification opportunities, a competitive salary, and a supportive work culture that values leadership and innovation. This role offers high levels of ownership and influence within a dynamic team, making it an excellent employer for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Major Incident Manager - Belfast - Multiple positions TLNT1_NI
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what ANSON MCCADE values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges ANSON MCCADE might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at ANSON MCCADE!
✨Direct Apply to ANSON MCCADE
Let's not forget to apply directly through the ANSON MCCADE website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Major Incident Manager - Belfast - Multiple positions TLNT1_NI
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at ANSON MCCADE.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at ANSON MCCADE. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at ANSON MCCADE
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
