At a Glance
- Tasks: Lead a team of engineers, ensuring smooth operations and mentoring for success.
- Company: Join one of the UK's largest and most dynamic IT Managed Service Providers.
- Benefits: Competitive salary up to £37k plus shift allowance, flexible working options.
- Other info: Enjoy a positive work environment with opportunities for continuous learning.
- Why this job: Be part of exciting projects in public sector critical infrastructure systems.
- Qualifications: Experience in IT team management and strong technical knowledge preferred.
The predicted salary is between 37000 - 37000 £ per year.
Excellent opportunity for experienced IT team managers to join one of the UK's largest most dynamic IT MSP's. It's the perfect time to be jumping on board with lots of exciting projects ongoing in the public sector working with critical national infrastructure systems. This role is very much a people management role but technical skills and knowledge will help along the way.
What you'll be doing:
- Serve as an escalation point for junior engineers and ensure protocols are followed and key issues are escalated to the right team.
- Coach and mentor your team of 4 - 8 engineers.
- Ensure smooth handovers between teams from days to nights.
- Foster a positive working environment promoting a continuous learning ethos.
- Communicate with customers to ensure SLA's are met.
What's on offer:
- Salary up to £37k - Depending on experience.
- £11,100 shift allowance (total comp = £48k).
- Flexible working after onboarding.
- Shifts - 7-7, 4 days.
IT Shift Lead - Belfast TLNT1_NI employer: ANSON MCCADE
Join a leading IT Managed Service Provider in Belfast, where you'll thrive in a dynamic work culture that prioritises employee growth and development. With a focus on mentoring and coaching, you'll have the opportunity to lead a talented team while working on impactful projects within the public sector. Enjoy competitive compensation, flexible working arrangements, and a supportive environment that fosters continuous learning and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land IT Shift Lead - Belfast TLNT1_NI
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT industry, especially those who work at MSPs. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by brushing up on your technical skills and people management techniques. We all know that being a great leader is just as important as having the right tech knowledge, so be ready to showcase both!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! We’ve got loads of exciting opportunities waiting for you, and applying directly can sometimes give you a leg up in the process. Plus, it’s super easy!
We think you need these skills to ace IT Shift Lead - Belfast TLNT1_NI
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the IT Shift Lead role. Highlight your people management experience and any technical skills that will set you apart from other candidates.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for this role. Share specific examples of how you've successfully managed teams and handled escalations in the past.
Showcase Your Communication Skills:Since communication with customers is key, make sure your application demonstrates your ability to convey complex information clearly. This will show us that you can meet those SLA's effectively.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.
How to prepare for a job interview at ANSON MCCADE
✨Know Your Tech and Team Management
Brush up on your technical skills relevant to the role, but don’t forget that this is a people management position. Be ready to discuss how you’ve successfully led teams in the past and how you can coach and mentor junior engineers.
✨Understand the Company Culture
Research the company’s values and culture. Since they promote a continuous learning ethos, think of examples where you've fostered a positive working environment or encouraged team development. This will show that you align with their mission.
✨Prepare for Scenario Questions
Expect questions about handling escalations and ensuring smooth handovers. Prepare specific examples from your experience where you’ve managed critical situations effectively, demonstrating your problem-solving skills and leadership.
✨Communicate Clearly and Confidently
Since communication with customers is key, practice articulating your thoughts clearly. During the interview, ensure you convey your ideas confidently, showing that you can meet SLAs and maintain strong customer relationships.
