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- Tasks: Troubleshoot and enhance critical national security systems while automating processes.
- Company: Join a leading tech firm focused on impactful national security projects.
- Benefits: Competitive salary, bonuses, hybrid work, and strong learning support.
- Other info: Collaborative environment with clear pathways into DevOps and platform engineering.
- Why this job: Make a real difference in national security while advancing your engineering skills.
- Qualifications: Experience in software engineering or strong 2nd/3rd line support skills required.
The predicted salary is between 40000 - 65000 £ per year.
Location: Gloucester (Hybrid – 3 days onsite)
Salary: £40,000 – £65,000 + £7,000 DV Bonus + up to 10% bonus + strong benefits
Due to the nature of the work, candidates must be eligible for UK SC & DV Clearance.
Why this role?
Looking to move beyond pure software engineering or support into something more impactful? This is a chance to work on mission-critical national security systems, combining software engineering with real-world problem solving. You’ll be the person who keeps things running, fixes what breaks, and improves systems so they don’t break again.
This role would suit:
- Software engineers wanting a more operational / DevOps-focused role
- 2nd / 3rd line support engineers looking to step up into engineering
What you’ll be doing:
- Troubleshooting and fixing live application issues in secure environments
- Supporting and improving critical systems used in national security
- Automating manual processes (less firefighting, more engineering)
- Working closely with engineers to build more reliable, scalable platforms
- Improving monitoring, observability, and system performance
- Taking part in a shared on-call rota
This role typically sits at around a 50/50 split between support and engineering, with a strong focus on increasing automation over time.
What they’re looking for:
- Background in software engineering OR strong support (2nd/3rd line)
- Experience with Java, JavaScript, or other web technologies
- Knowledge of Linux or Windows (Bash / PowerShell)
- Exposure to cloud platforms (AWS, Azure, or similar)
- Understanding of databases (MongoDB, Elasticsearch etc.)
- Interest in automation, DevOps, or SRE principles
Nice to have:
- Docker or microservices experience
- Monitoring tools (ELK stack etc.)
- Agile / Scrum experience
Why join?
- Work on high-impact, real-world national security projects
- Clear pathway into DevOps / SRE / platform engineering
- Strong learning and development support
- Collaborative, engineering-led environment
- Hybrid working and excellent benefits
Application Support Engineer (Cloud / DevOps) employer: ANSON MCCADE
Contact Detail:
ANSON MCCADE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Application Support Engineer (Cloud / DevOps)
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those already working in roles similar to the Application Support Engineer. Use platforms like LinkedIn to connect and engage with them; you never know who might have the inside scoop on job openings.
✨Tip Number 2
Show off your skills! If you’ve got experience with Java, cloud platforms, or automation, make sure to highlight that in conversations. Consider creating a portfolio or GitHub repository showcasing your projects and contributions to demonstrate your expertise.
✨Tip Number 3
Prepare for technical interviews by brushing up on troubleshooting scenarios and DevOps principles. Practice explaining your thought process when solving problems, as this will show potential employers how you approach real-world challenges.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for passionate individuals ready to tackle mission-critical systems. Plus, it’s a great way to ensure your application gets the attention it deserves.
We think you need these skills to ace Application Support Engineer (Cloud / DevOps)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the job description. Highlight your background in software engineering or support, and don’t forget to mention any relevant cloud or automation experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about this role and how your skills can contribute to national security projects. Keep it engaging and personal – we want to see your passion!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. Whether it’s troubleshooting live application issues or automating processes, we love to see how you think on your feet!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our collaborative team at StudySmarter!
How to prepare for a job interview at ANSON MCCADE
✨Know Your Tech Stack
Make sure you brush up on your knowledge of Java, JavaScript, and any other web technologies mentioned in the job description. Be ready to discuss how you've used these in past projects or roles, especially in relation to troubleshooting and fixing live application issues.
✨Show Your Problem-Solving Skills
Prepare examples of how you've tackled complex problems in secure environments. Think about specific instances where you improved system performance or automated manual processes. This will demonstrate your ability to think critically and act decisively under pressure.
✨Familiarise Yourself with Cloud Platforms
Since the role involves cloud platforms like AWS or Azure, make sure you understand their basics and can discuss any relevant experience. If you’ve worked with Docker or microservices, be ready to share how that experience could benefit the team.
✨Emphasise Collaboration
This role requires working closely with engineers, so highlight your teamwork skills. Prepare to talk about how you've collaborated in past roles, particularly in an Agile or Scrum environment, and how you can contribute to a collaborative, engineering-led atmosphere.