This range is provided by Anson McCade. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Direct message the job poster from Anson McCade
We’re recruiting on behalf of a leading digital consultancy client of ours, known for delivering large-scale, user‑centred digital services that make a real, measurable impact on people’s lives.
This organisation has a strong people‑first culture, valuing collaboration, creativity, and continuous growth. You’ll join a supportive, ambitious Experience Design community passionate about ethical, needs‑based design, not dark patterns or marketing‑led solutions.
The role
As a User Researcher Lead (Manager), you’ll be responsible for delivering and assuring high‑quality, actionable user insights that shape service experiences around genuine user needs. You’ll balance hands‑on research with leading and developing teams.
You will:
- Lead and shape user‑centred design teams, ensuring delivery aligned to GDS and NHS Service Standards
- Plan and oversee research programmes across multiple teams and projects
- Champion design thinking, service design, and needs‑based design
- Manage, coach, and develop senior researchers
- Influence stakeholders at all levels, driving decisions through evidence and insight
About you
- Expert in qualitative and quantitative research methods across the Agile lifecycle
- Proven experience defining and leading research strategy
- Highly skilled facilitator and communicator
- Strong stakeholder management and commercial awareness
- Passionate about developing others and contributing to the wider user research community
If you’re looking to lead impactful research at scale and help shape services used by millions, we’d love to hear from you.
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Information Technology
Industries
- Technology
- Information and Media
- IT Services and IT Consulting
- Software Development
User Researcher Lead employer: Anson McCade Pty
Join a dynamic and innovative consulting powerhouse in London, where your expertise as a Consulting Partner will be valued and rewarded. With a competitive salary and performance-related bonuses, you'll thrive in a collaborative culture that prioritises employee growth and development, while working on high-impact projects that drive real change in the insurance sector. This is an exceptional opportunity to shape strategic direction and build lasting relationships at the C-suite level within a rapidly expanding organisation.
