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- Tasks: Manage debt ledgers, chase overdue invoices, and liaise with customers and sales teams.
- Company: Ansell Lighting creates innovative lighting solutions, prioritising quality and sustainability since 1992.
- Benefits: Enjoy competitive salary, 28 days holiday, product discounts, and a monthly bonus scheme.
- Other info: Full-time entry-level position with opportunities for training and development.
- Why this job: Join a dynamic team focused on customer experience and professional growth in a supportive environment.
- Qualifications: 1+ years in credit control, strong communication skills, and proficiency in MS Office required.
The predicted salary is between 28800 - 43200 £ per year.
Who are Ansell & What do we do:
We design and manufacture internal and external lighting solutions for customers across the whole spectrum of the public and private sectors, with quality and sustainability at the heart of our operations. Established in 1992, we have grown to become a global operator with bases in Warrington and Belfast and state-of-the-art showrooms in Belfast, Warrington, Madrid and Dublin, supplying to more than 26 countries. Ansell Lighting is a byword for innovation in lighting design and we have won multiple awards for our energy-efficient luminaires and industry-leading lighting control system, Octo.
Key Responsibilities of the Role:
DELIVERY
- Oversee a specific portion of the debt ledger for one or more companies.
- Monitor and manage debtor accounts to ensure timely payments.
- Chase overdue invoices via phone, email, and letters
- Liaise with sales to ensure smooth running of customer accounts
- Monitor credit limits
- Assist in month-end closure process
- Provide cover for colleagues as needed (Sick/Holiday)
- Implementing changes within company’s credit control system
- Collaborate cross-functionally to enhance the customer experience and drive excellence
QUALITY
- Build strong relationships with customers
- Strong attention to detail
- Proficiency in Microsoft Excel
- Always be polite & professional
- Assist management team with ad hoc requests
COST
- Taking responsibility for debt collection
- Updating weekly debtor report
SAFETY
- Contribution to the creation and maintenance of a safe working environment.
- Support the Operations Manager in adherence to Health and Safety Regulations at all levels regarding the accounts Office.
PEOPLE MANAGEMENT
- Establish and maintain positive relationships with people at all levels, ensuring regular communication with Credit manager
- Confident approach to debt collection in a determined but polite manner
- To provide a happy working environment and everyone is aware of their roles.
- Other Company employees – daily contact with Warehouse, returns and sales staff and managers, highlighting problems and identifying actions to solve / prevent problems.
- Customers/External Contacts – frequent- in a friendly and professional manner
Are you right for us?
Our Credit Control Specialist will have/be:
- 1+ years experience within credit control function
- Experience of managing time effectively
- Good written and verbal communication skills
- Computer-literate, being fully conversant with MS Excel, Word and Outlook.
- Able to work independently as well as within a team environment
- Able to operate confidently and communicate effectively at all levels, both verbally and in a written form
- Professional in approach, and able to lead by example, acting with tact and diplomacy
- Good organisational skills
And now for the Good Stuff:
We are all about our customer experience and we are committed to our people. We work hard to ensure you can enjoy your job and are well rewarded. As well as excellent training, development and progression opportunities, other benefits include:
- Competitive salary, benefits, and Real Living Wage Employer (Salary DOE)
- 28 days holiday – includes Bank Holidays (increasing with length of service plus Christmas shut down)
- Discount on our products
- Recognition and rewards scheme
- Access to our learning platform including great training and development programs.
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Credit Control Specialist employer: Ansell Lighting
Contact Detail:
Ansell Lighting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Control Specialist
✨Tip Number 1
Familiarise yourself with Ansell Lighting's products and services. Understanding their lighting solutions will not only help you in interviews but also show your genuine interest in the company.
✨Tip Number 2
Network with current or former employees of Ansell Lighting on platforms like LinkedIn. They can provide valuable insights into the company culture and the specifics of the Credit Control Specialist role.
✨Tip Number 3
Brush up on your communication skills, especially in handling customer queries and debt collection. Role-play scenarios with friends or family to build confidence in your approach.
✨Tip Number 4
Prepare questions to ask during the interview that demonstrate your understanding of credit control processes and how they relate to enhancing customer experience at Ansell Lighting.
We think you need these skills to ace Credit Control Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in credit control. Emphasise your ability to manage debtor accounts, chase overdue invoices, and liaise with sales teams, as these are key responsibilities for the role.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the position at Ansell Lighting. Mention specific skills that align with their requirements, such as proficiency in Microsoft Excel and strong communication skills.
Showcase Relevant Experience: When detailing your work history, focus on your previous roles related to credit control. Include quantifiable achievements, like successfully reducing overdue debts or improving ledger accuracy.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects professionalism and attention to detail, which is crucial for a Credit Control Specialist.
How to prepare for a job interview at Ansell Lighting
✨Know Your Numbers
As a Credit Control Specialist, you'll be dealing with numbers daily. Brush up on your understanding of financial terms and be prepared to discuss how you manage debt ledgers and monitor debtor accounts effectively.
✨Demonstrate Communication Skills
Since the role involves liaising with customers and sales teams, practice articulating your thoughts clearly. Be ready to showcase examples of how you've resolved issues or queries in previous roles.
✨Showcase Your Organisational Skills
The job requires good organisational skills, so prepare to discuss how you manage your time and tasks. Consider sharing specific strategies or tools you use to keep track of overdue invoices and credit limits.
✨Emphasise Team Collaboration
Highlight your ability to work both independently and as part of a team. Be ready to provide examples of how you've collaborated cross-functionally in past positions to enhance customer experience and drive excellence.