- Maintain knowledge of existing Anschütz Maritime Navigation, steering & surveillance system products to a level able to install, diagnose, maintain and repair systems unsupervised.
- Perform installation, setting to work, commissioning, service, maintenance and repair tasks as directed by Service Manager, sometimes at short notice.
- Provide occasional out of hours support if required.
- Provide telephone and e-mail technical support to customers and service partners.
- Manage detailed records of surveys/ repairs, adhering to contracted KPIs and keeping Service manager informed.
- Document all service activities as detailed in quality procedures, including Helpdesk calls, Site Reports, Defect Reports, Delivery Notes and Job Cards.
- To be CONDO (Contractor on Deployed Operations Overseas) enabled for deployment overseas at short notice.
- Provide equipment familiarisation training for users/customers
- Knowledge and service experience of marine electronics systems including radar systems, Electronic chart systems, Navigation aids and steering control systems.
- Experience in building, configuring and fault diagnosis of PC based systems and networking required.
- Ability to prepare and participate in offsite activities in a self-sufficient way whilst working within the framework of company policies. Travelling within and outside of the UK for various reasons such as service visits and OEM training courses.
- Must be prepared to work on offshore oil installations or go to sea on commercial or military vessels for short periods and to travel within the UK and abroad at short notice.
- Must have a driving licence and passport.
- Must have or be able to get Security Clearance from the UK Defence Vetting Agency.
Competitive salary & benefits package.
Company Pension scheme.
33 Days annual leave including statutory public and bank holidays.
Opportunity to work on cutting-edge technologies and projects.
Professional development and training opportunities.
Collaborative and inclusive work environment.
Flexible work hours and remote work options.
The option to work a nine-day fortnight (subject to an average of 37.5 hours per week)
Salary sacrifice benefits available including health care, cycle to work scheme & Technology vouchers.
Buy & sell 5 days holiday option.
Service Engineer in Portsmouth employer: Anschuetz UK
Anschütz is an exceptional employer, offering a collaborative and inclusive work culture that prioritises continuous improvement and professional growth. Located in the vibrant Portsmouth area, employees benefit from flexible working options, generous holiday allowances, and comprehensive career development opportunities, making it an ideal place for those seeking meaningful and rewarding employment in the engineering and maritime sectors.