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- Tasks: Lead a team of private cloud engineers and manage customer transitions.
- Company: Join ANS, a dynamic tech company that values openness and innovation.
- Benefits: Enjoy flexible working, private health insurance, and extra holiday perks.
- Why this job: Be a role model in a supportive environment while developing your leadership skills.
- Qualifications: Experience in infrastructure engineering and team leadership is essential.
- Other info: Embrace diversity and bring your authentic self to work.
The predicted salary is between 43200 - 72000 ÂŁ per year.
Reporting into one of our Senior Managers (Hybrid Cloud), you will be responsible for leading a close-knit team of private cloud engineers who support and manage varied technologies including VMware, UCS & Netapp plus others, within our customer base. Also ensuring a smooth transition into service for new customers once handed over from our delivery teams.
As a leadership figure for the team, you will set the standard of how the team will work, ensuring that engineers follow the infrastructure “What is Good” policies set out in the support hand book, ensure tickets tasks and queries are delt with quickly and to a high standard, completing regular QA on engineers. Being a leadership figure in the team you will be a role model helping ensure good practice and standards are always followed and play a part in developing the individual engineers.
What will I be doing?
What soft and transferable skills will I bring?
What will I bring to the role?
What is needed to do the role?
Essential
Desirable
Why work for ANS?
At ANS, we’ve created a place where everyone can be themselves, and we empower our people to get the job done. Openness, ambition, honesty, and passion are what drive us every day. We are bold, courageous, and innovative – and we do it like no other. We invest in our people. In training, development, health and more – we give you the benefits and flexibility to maintain a happy work-life balance.
We’re proud of the inclusive, fun, dynamic environment we’ve created. It’s a safe space that works for all. You don’t have to be a techie to work in tech. Bring your authentic self and find your dream role here. Find out more at .
What’s in it for you?
With fantastic benefits, an inclusive culture, and a cool office space, we’re your kind of workplace.
Company benefits
ANS are an equal opportunities employer. We encourage diversity and anyone applying for a role at our organisation can be assured that their application will be treated fairly, regardless of age, disability, gender reassignment, gender expression, marriage and civil partnership, pregnancy and maternity, race, religion or belief and sex or sexual orientation. We sometimes ask for information relating to individuals for equal opportunities monitoring purposes only.
Private Cloud Squad Leader employer: ANS
Contact Detail:
ANS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Private Cloud Squad Leader
✨Tip Number 1
Familiarise yourself with the technologies mentioned in the job description, such as VMware, UCS, and Netapp. Having hands-on experience or relevant certifications can significantly boost your confidence during interviews.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams or projects in the past. Be ready to discuss your approach to team development and performance management.
✨Tip Number 3
Research ANS's company culture and values. Understanding their emphasis on openness, ambition, and inclusivity will help you align your responses during interviews and demonstrate that you're a good fit for their team.
✨Tip Number 4
Prepare to discuss your problem-solving abilities and how you've handled high-pressure situations in the past. Use specific examples to illustrate your tenacity and customer care focus, which are key traits for this role.
We think you need these skills to ace Private Cloud Squad Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in leading teams and managing infrastructure technologies like VMware, UCS, and Netapp. Use specific examples that demonstrate your leadership skills and technical expertise.
Craft a Compelling Cover Letter: In your cover letter, express your passion for customer support and team development. Mention how your previous experiences align with the responsibilities of the Private Cloud Squad Leader role and how you embody the company values.
Showcase Your Technical Skills: Clearly outline your technical abilities, especially in VMware, UCS, and Netapp, as well as any scripting skills in Powershell and PowerCLI. Provide examples of how you've used these skills in past roles to solve problems or lead projects.
Highlight Soft Skills: Emphasise your soft skills such as problem-solving, time management, and teamwork. Provide anecdotes that illustrate your ability to work under pressure and support your team effectively.
How to prepare for a job interview at ANS
✨Showcase Your Leadership Skills
As a Private Cloud Squad Leader, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples of how you've successfully managed teams in the past, focusing on your approach to setting standards and ensuring high-quality work.
✨Highlight Technical Expertise
Make sure to discuss your experience with VMware, UCS, and Netapp, as well as any other relevant technologies. Be ready to explain complex technical concepts in simple terms, showcasing your problem-solving abilities and technical knowledge.
✨Emphasise Customer Support Experience
Since customer care is a strong focus for this role, prepare to share specific instances where you've provided outstanding support. Discuss how you handle escalations and ensure customer satisfaction, as this will be crucial for the position.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to manage team SLAs, KPIs, and ticket allocation. Think about how you would handle various scenarios, such as a high-pressure situation or a team conflict, and be ready to articulate your thought process.
