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- Tasks: Manage 100 accounts, deliver top-notch customer service, and drive sales growth.
- Company: Join ANS, a dynamic tech company that values openness, ambition, and innovation.
- Benefits: Enjoy flexible working, private health insurance, and extra holiday for your birthday and marriage.
- Why this job: Be part of an inclusive culture where you can be yourself and make a real impact.
- Qualifications: Sales experience is a plus; degree and AWS/Azure training are advantageous but not essential.
- Other info: We celebrate diversity and ensure fair treatment for all applicants.
The predicted salary is between 28800 - 43200 £ per year.
Account Managers are responsible for delivering great customer service, whilst consultatively selling into their existing customer base and increasing their portfolio’s net growth.
What will I be doing?
- Manage circa 100 accounts within the SMB sector
- Deliver amazing customer service; responsively and passionately
- Demonstrate consultative sales techniques, objection handling and conflict resolution
- Hit performance related KPIs and sales targets
- Upsell and cross sell relevant products to your client base
- Maintain regular communication structures within your customer base, including service reviews, commercial reviews, some of which will also include stakeholders within ANS (Heads of, Directors)
- Proactively renew contracts
- Ensure solutions and products we are selling to clients are fit for purpose
- Be a point of escalation for clients where needed
- Reduce client churn by ensuring customers feel valued
- Become a strategic partner advising customers on products which will improve their business efficiency and reduce risk
- Build and develop key relationships with influencers and decision makers
What will I bring to the role?
- Sales background would be advantageous
- Capable negotiator with the ability to create and manage pipeline effectively
- Ability to create strong relationships with senior leaders and C-Suite executives
- Ability to multi-task and work on your own initiative
What is needed to do the role?
- Education to degree level an advantage, but not essential
- Exams passes in AWS/ Azure training pathways would be an advantage but not essential, as well as any previous formal sales training
Why work for ANS?
At ANS, we’ve created a place where everyone can be themselves, and we empower our people to get the job done. Openness, ambition, honesty, and passion are what drive us every day. We are bold, courageous, and innovative – and we do it like no other. We invest in our people. In training, development, health and more – we give you the benefits and flexibility to maintain a happy work-life balance. We’re proud of the inclusive, fun, dynamic environment we’ve created. It’s a safe space that works for all. You don’t have to be a techie to work in tech. Bring your authentic self and find your dream role here.
What’s in it for you?
With fantastic benefits, an inclusive culture, and a cool office space, we’re your kind of workplace.
Company benefits:
- A little extra: we’ll give you your birthday off, and an extra celebration day for whatever you want!
- Tying the knot? You get 5 days’ additional holiday in the year you get married.
- Oh, and 5 volunteer days!
- Private health insurance
- Pension contribution match and 4 x life assurance
- Flexible working and work from anywhere for up to 30 days per year (some exceptions)
- Company social events – get ready for a jam-packed calendar
- Electric car scheme
- 12 days of personal growth development time
ANS are an equal opportunities employer. We encourage diversity and anyone applying for a role at our organisation can be assured that their application will be treated fairly, regardless of age, disability, gender reassignment, gender expression, marriage and civil partnership, pregnancy and maternity, race, religion or belief and sex or sexual orientation.
Account Manager employer: ANS
Contact Detail:
ANS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Familiarise yourself with the SMB sector and its unique challenges. Understanding the specific needs of small to medium-sized businesses will help you tailor your approach and demonstrate your value as a strategic partner.
✨Tip Number 2
Brush up on consultative sales techniques. Being able to effectively handle objections and resolve conflicts will set you apart, especially when dealing with senior leaders and C-Suite executives.
✨Tip Number 3
Network within the industry. Building relationships with influencers and decision-makers can give you insights into what companies are looking for in an Account Manager, and may even lead to referrals.
✨Tip Number 4
Prepare to discuss how you would maintain regular communication with clients. Having a clear strategy for service reviews and commercial reviews will show that you’re proactive and committed to client satisfaction.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management and sales. Emphasise your ability to build relationships with clients and any previous success in upselling or cross-selling products.
Craft a Compelling Cover Letter: In your cover letter, express your passion for customer service and your consultative sales approach. Mention specific examples of how you've successfully managed accounts and met KPIs in the past.
Showcase Relevant Skills: Highlight skills that are crucial for the role, such as negotiation, conflict resolution, and the ability to work independently. Use concrete examples to demonstrate these skills in action.
Research ANS: Familiarise yourself with ANS's culture and values. Mention in your application how your personal values align with theirs, particularly around openness, ambition, and inclusivity.
How to prepare for a job interview at ANS
✨Research the Company
Before your interview, take some time to learn about ANS and its culture. Understand their values, mission, and the products they offer. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Prepare for Consultative Selling Questions
Since the role involves consultative selling, be ready to discuss your experience with this approach. Think of examples where you've successfully identified client needs and provided tailored solutions. Highlight your ability to handle objections and resolve conflicts.
✨Demonstrate Relationship-Building Skills
The role requires building strong relationships with clients and stakeholders. Prepare to share specific instances where you've developed key relationships, especially with senior leaders or C-Suite executives. Emphasise your communication skills and how you maintain regular contact with clients.
✨Showcase Your Problem-Solving Abilities
Be prepared to discuss how you've proactively addressed challenges in previous roles. Highlight your ability to reduce client churn by making customers feel valued and ensuring that the solutions you provide are fit for purpose. This will demonstrate your strategic thinking and customer-centric approach.
