ANS Group is seeking a Customer Success Manager to own a portfolio of Tier 2 customers, driving retention and long-term value. You will collaborate with Account Managers, Account Executives, and Executive Sponsors to expand relationships and ensure customers realise maximum value from ANS solutions.
You will develop and implement customer success plans, monitor satisfaction, and identify opportunities for upsell while maintaining renewal forecasts and strong partnerships across the business.
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Strategic CSM — Tier 2 (Retention, Growth & Value) in Manchester employer: ANS Group
As a Network Infrastructure Team Leader, you will thrive in a dynamic and innovative environment that prioritises employee growth and collaboration. Our company fosters a culture of mentorship and technical excellence, providing ample opportunities for professional development while working on cutting-edge network technologies. Located in a vibrant area, we offer a supportive workplace where your contributions directly impact our mission to deliver resilient and secure network solutions for our customers.
