At a Glance
- Tasks: Calibrate and repair cutting-edge test & measurement products for diverse customers across EMEA.
- Company: Join a leading tech company focused on innovation and quality in telecommunications.
- Benefits: Competitive salary, travel opportunities, and professional development in a dynamic environment.
- Other info: Flexible work environment with opportunities for growth and travel across EMEA.
- Why this job: Make a real impact in the tech world while working with advanced technologies.
- Qualifications: Technical background in Telecommunications Engineering and strong problem-solving skills required.
The predicted salary is between 35000 - 45000 β¬ per year.
The primary purpose of the role is to provide calibration and repair activities for Anritsu test & measurement products to support UK, EU & MEA based customers in the following technology areas:
- Radio Frequency & Microwave
- Digital Transmission
- Optical (Optical Spectrum Analyser and OTDR)
- Oscilloscopes
- Digital Mobile Radio (Wireless)
Your responsibilities will be as follows:
- To inspect, fault find, calibrate and repair all Anritsu products with initial focus on RF/ΞΌw (and Digital) equipment.
- To maintain the laboratory & test equipment used in calibration and repair activity, making sure it is in good working order and within the correct and current calibrations (i.e. for ISO17025 traceability etc).
- To produce Anritsu EMEA quality documentation after carrying out any service work (i.e. detailed call report, results sheets, equipment lists, calibration certificates etc).
- To work closely with the Anritsu EMEA Sales & Service Support Team to ensure all internal procedures are followed for recording service calls (i.e. booking in/out procedures, parts consumed, parts ordered, time spent, work completed etc within the SBO system, warranty reclaim etc).
- On-site work at customer facilities will also be required in UK, EU and MEA but this will be based on experience and knowledge and will be no more than 25% of the time.
- Ensure all Anritsu Quality and Conformance requirements are met as per the Anritsu Quality Manual and procedures and the direction of the Anritsu Compliance Manager.
- Attend training courses and seminars as required which could mean travel to the US and/or Japan depending on the product and the service requirement.
- Generally assist other Anritsu EMEA Service Engineers and the EMEA Demo Pool as required.
- To inspect, test and prepare Anritsu demonstration equipment as required for onward sale to customers.
- Produce reports, statistics and summaries of activity as required.
- Maintain the department in a clean, organised, tidy & generally presentable condition.
To join us in this key role you will need to possess these essentials:
- A proven background (with relevant technical qualification or equivalent technical experience) in Telecommunications Engineering, especially RF & Microwave hardware engineering knowledge and skills.
- Good problem-solving skills including ability to adopt lateral thinking approach to fault finding and problem resolution.
- Good communication and relationship building skills especially when dealing with customers.
- Full / valid Driving License and Fluent English is a must.
- An independent, well organised, self motivated and focused personality, able to work alone and unsupervised and with minimum direction when at customer premises.
- Flexible and willing to accept short notice tasking and changes to work routines.
- Ability to absorb information quickly & accurately.
- Attention to detail, proactive and excellent communication skills.
- A strong willingness to travel and work away from the home environment across the EMEA region.
- Previous experience in the repair and calibration of telecommunication equipment, specifically test and measurement equipment would be nice to have.
- Experienced in the on-site environment and the field service role would be an advantage.
- Understanding and use of uncertainty of measurements.
- Knowledge of Digital Telecommunications & Optical Communications is a plus.
- Another European Language would be an advantage.
EMEA Service Engineer (EMEA 279) in Luton employer: Anritsu
Anritsu is an exceptional employer that prioritises employee development and fosters a collaborative work culture. With opportunities for training and travel across the EMEA region, employees can enhance their skills in cutting-edge telecommunications technology while enjoying a supportive environment that values innovation and quality. The company's commitment to maintaining high standards ensures that you will be part of a team dedicated to excellence in service and customer satisfaction.
StudySmarter Expert Adviceπ€«
We think this is how you could land EMEA Service Engineer (EMEA 279) in Luton
β¨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more folks you know, the better your chances of landing that EMEA Service Engineer gig.
β¨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, make sure to highlight your experience with RF & Microwave tech. Share specific examples of how you've solved problems or improved processes in previous roles.
β¨Tip Number 3
Be ready for on-site work! Since this role involves some travel, brush up on your customer service skills. Show that you're adaptable and can handle different environments, whether it's in the lab or at a client's site.
β¨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows you're serious about joining our team and makes it easier for us to keep track of your progress. Let's get you on board!
We think you need these skills to ace EMEA Service Engineer (EMEA 279) in Luton
Some tips for your application π«‘
Tailor Your CV:Make sure your CV is tailored to the EMEA Service Engineer role. Highlight your experience with RF & Microwave hardware, calibration, and repair activities. We want to see how your skills match what we're looking for!
Show Off Your Problem-Solving Skills:In your application, give examples of how you've tackled tricky problems in the past. We love candidates who can think outside the box, especially when it comes to fault finding and resolution.
Be Clear and Concise:When writing your cover letter, keep it clear and to the point. We appreciate good communication skills, so make sure you express your thoughts well without rambling on.
Apply Through Our Website:Don't forget to apply through our website! Itβs the best way for us to receive your application and ensures youβre considered for the role. We can't wait to hear from you!
How to prepare for a job interview at Anritsu
β¨Know Your Tech Inside Out
Make sure you brush up on your knowledge of RF, Microwave, and Digital Transmission technologies. Be prepared to discuss specific Anritsu products and their calibration processes. This will show that you're not just familiar with the theory but can also apply it practically.
β¨Showcase Your Problem-Solving Skills
Prepare examples of past experiences where you've successfully diagnosed and resolved technical issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers, highlighting your lateral thinking approach to fault finding.
β¨Communicate Clearly and Confidently
Since good communication is key in this role, practice explaining complex technical concepts in simple terms. This will help demonstrate your ability to build relationships with customers and colleagues alike, which is crucial for success.
β¨Be Ready for On-Site Scenarios
Expect questions about your experience in field service roles and how you handle working independently at customer sites. Think of scenarios where you've had to adapt quickly to changing environments or tasks, as flexibility is a must for this position.
