Assistant Restaurant Manager in Wolverhampton

Another Place, The Machrie is set within a captivating landscape on Islay, offering elevated comforts and unforgettable experiences. We are looking for an Assistant Restaurant and Bar Manager to guide our team and support our Restaurant and Bar Manager in delivering award-winning, locally sourced dishes and dining experiences.

The role involves:

• Guiding the team in an empathetic way, leading by example, and creating an inclusive and welcoming environment for team and guests.
• Managing rotas, timesheets, and wages in line with business needs.
• Supporting our Restaurant Manager with team training, development, and performance management.
• Actively engaging in daily operations and looking for opportunities to go above and beyond for team and guests.
• Creating a welcoming and relaxed environment for guests, empowering the team with Restaurant and Bar knowledge, and promoting smooth service.
• Handling and resolving guest complaints with a mindful, proactive, and considerate approach.
• Supervising functions and events professionally, ensuring the highest level of guest satisfaction.
• Warmly welcoming guests, including members of Islay Golf Club.
• Working alongside our Food and Beverage Manager and Head Chef to improve all aspects of our food and dining service.
• Following COSHH and health and safety procedures.
• Implementing fire procedures and team safety procedures.
• Ensuring Health and Safety compliance and enforcing food hygiene regulations.
• Contributing to ongoing development projects to create exciting new food and beverage concepts.

This is a full-time salaried role working 40 hours per week.

The skills required include:

• Proven leadership and management skills.
• Excellent time management and delegation skills.
• 3+ years in a management position, within a hotel or restaurant.
• IT literacy in Microsoft Office systems.
• Accountability and proactive problem-solving under pressure.
• A broad knowledge of wines and ingredients, with a passion for Scottish and locally sourced, sustainable foods (desirable).
• An eye for profit margin and an operational approach to effective budgeting.
• Experience of overseeing multi-outlet venues.
• Previous experience of managing, leading, and training a large team.
• A strong working knowledge of HR procedures (essential).
• A passion and exquisite understanding of hospitality.
• A proven track record of consistently achieving financial targets.
• A WSET qualification or equivalent (essential).
• A First Aid certificate (essential).
• Experience with weddings, events, and private dining experiences.
• Barista experience, ideally within a fast-paced food-service environment.
• A genuine care for our team and our wider community and environment.

Due to the hotel's remote location, a valid driving license and access to a personal vehicle are required.

What we offer in return includes:

• A relaxed, professional place to work in a beautiful location.
• Accommodation (as required, dependent on availability).
• An Islay Living Allowance for team members residing off-site.
• A welcoming team eager to support and encourage each other.
• Excellent career prospects in an ever-expanding organisation.
• Use of our Championship Links Golf Course.
• Special rates for you and your friends & family to stay at our hotels.
• Discounts for you and your friends & family to eat at our variety of restaurants.
• Team social events throughout the year.
• Team assistance scheme for support & advice on various topics.

If you would love to join us as our Assistant Restaurant and Bar Manager, apply now and be part of our journey at Another Place, The Machrie.