Bar and Waiting Assistant

Offering a competitive salary, monthly tips, and an annual £2,598 Islay Living Allowance (paid monthly) for all off-site team. Wild coastlines, big skies and a close-knit island community set the rhythm of daily life on Islay. The roll of waves, breeze-blown dune grasses, and call of seabirds make up a rich island soundtrack. It’s a haven for people who live and breathe the outdoors. Exhilarating and revitalising, vibrant and relaxed - the wonder of the wilds here is limitless. Set within this captivating landscape lies Another Place – The Machrie.

Our Bar and Waiting Assistant role: Another Place, The Machrie - a place for people who take pride in growing their skills, supporting local suppliers, sharing seasonal menus, crafting great coffee, mixing cocktails, and maintaining excellent guest experiences. We’re looking for dynamic individuals who value positive lifestyle choices and excel as food and beverage all-rounders. Essential to our Bar and Waiting team, our Bar and Waiting Assistants pride themselves on every aspect of their roles as our waiters, baristas, or mixologists, and ensure that guests receive a consistently high-quality dining experience. Together, our team ensures that guests receive a warm welcome and are cared for, aware of our current offerings, and enjoy every moment that they spend with us.

This is a full-time position offered on a 40 hour per week annualised contract.

As our Bar and Waiting Assistant, you’ll be:

• Greeting guests warmly and providing excellent customer service.
• Ready for service by understanding the importance of mis en place and preparation ahead of time.
• Anticipating guests' needs and responding promptly to any requests or concerns.
• Preparing hot and cold beverages.
• Keeping the area you’re responsible for clean, tidy and organised.
• Taking part in team tasting sessions to give you an authentic understanding of our menus for answering guest questions and boosting team creativity and rapport.
• Taking orders accurately and efficiently.
• Demonstrating a base knowledge of food and beverage within a quality driven hotel, restaurant, bar or hospitality environment.
• Prepared for service with a knowledge of our wine and whisky lists and availability.
• Recommending food and wine/whisky pairings.
• Handling cash and credit card transactions accurately and efficiently.

You'll also be:

• A team player, with the ability to work independently.
• Adhering to all food safety and sanitation guidelines.
• Creating a positive working environment and culture within our team.

The skills you’ll be sharing with us:

• Barista, waiting or bar experience, or other relevant experience in customer facing roles in retail or leisure.
• A team player, with lots of enthusiasm and personality.
• A strong guest focus with excellent communication and interpersonal skills.
• Good listening skills and a proactive, helpful attitude.
• Ability to work effectively in a fast-paced environment.
• Strong attention to detail.
• Ability to multitask and prioritize tasks.
• Basic math skills for handling cash transactions.
• A Food Hygiene certificate (desirable).
• Excellent time management skills.
• A willingness to work evenings, weekends, and holidays as needed (essential).

Due to the remote location of our hotel, you’ll require a driving licence and access to a personal vehicle. We also offer team accommodation within same-sex residences (where possible).

Life at Another Place – The Machrie: As a team, we work together to deliver memorable moments for our guests to immerse themselves in the vibrancy of island living. It’s our strong sense of community and our wider connection to the residents and natural beauty of Islay, that allows us to offer a space where outdoor living and indoor comforts coalesce – where both guests, locals, and team can rest, play, work, gather, and make the most of what matters.

What we’ll offer you in return:

• A relaxed, professional place to work in a beautiful location – Islay ‘the queen’ of the Hebridean archipelago off the West Coast of Scotland.
• Use of our Championship Links Golf Course (7,000 yards from the back tees, rated one of the world's top 100), regardless of ability.
• An Islay Living Allowance provided for team members residing off-site.
• Accommodation (as required, dependent on availability).
• Excellent career prospects in an ever-expanding organisation.
• A welcoming team of like minds, eager to support and encourage each other.
• Special rates for you and your friends & family to stay at Another Place – The Machrie, Another Place – The Lake, SeaSpace, and Watergate Bay Hotels.
• Discounts for you and your friends & family to eat at our variety of restaurants (including 18 Restaurant and Bar).
• Team social events throughout the year.
• Team assistance scheme – a dedicated helpline for support & advice on topics from mental health through to managing your finances.

If you come alive in nature and have a genuine desire to expand your skills in a location where your attitude and experience truly matter, Another Place - The Machrie is the place for you. If you would love to join us as our Bar and Waiting Assistant, apply now and be part of our journey at Another Place, The Machrie, a wonderful place to work.